At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.     Creative Project Manager     Why We Have This Role Qualtrics is seeking a skilled Creative Project Manager for our new Go To Market Content Studio in Mexico City. This role will be instrumental in managing the day-to-day operations of the team. The GTM Content team is responsible for helping increase sales productivity and scaling our Core Product Marketing functions by developing best-in-class, consistent, and globally specialized field assets across our Customer Experience, People Teams, Strategy & Research, and Industry lines of business. Qualtrics solutions help companies to create exceptional customer frontlines, high-performing teams, and products people love. All on one platform.   Reporting to the Content Studio Manager, you'll be responsible for designing systems, processes, and workflows vital for an agile content creation process, as well as daily project management ensuring the team is working at a balanced pace to meet the needs of the business. Your role is critical to delivering on the scale and agility needed from the GTM Content Studio team. This role requires you to sustain the operational pace of the business while collaborating with PMMs, SMEs, and stakeholders globally. You will be overseeing the overall project management of the team and streamlining workflows across a team of Content Analysts & Producers, Graphic Designers, and Video Producers.   This role also involves staying current with the latest technology trends and tools in content production, as well as organizing and maintaining the product content library. Your responsibilities include effectively using and managing Digital Asset Management systems to ensure proper storage, archiving, and backup of digital assets and Project Management systems to ensure we are most effectively tracking and managing the team's workload and deliverables. We're looking for someone who can adeptly navigate through complexity to simplify and expand a content operation that serves 20+ markets around the world!   How You’ll Grow You will experience substantial professional growth and development. You'll be at the forefront of implementing, managing and innovating in a dynamic, global content environment, honing your skills in overseeing complex, multi-faceted content projects. Your expertise in system management and workflow optimization will expand as you implement cutting-edge technologies and streamline production processes. Collaborating with a diverse range of talented professionals and stakeholders across various markets, you'll enhance your leadership capabilities and develop a deeper understanding of global content strategies. This position offers a unique opportunity to be a thought leader in standing up a new team and having direct impact on one of the company's biggest initiatives while driving global narrative, providing a platform for both personal and professional advancement in a rapidly evolving field.   Things You’ll Do Overall Operational Process Implementation: Collaborate with the Content Studio Manager to establish and implement a streamlined operational framework for the New GTM Production Studio. Focus on integrating efficient project management methodologies, workflow systems, and effective use of Digital Asset Management (DAM) tools to enhance studio efficiency and collaboration.  Ensure these systems are fully integrated into the studio’s operations to optimize efficiency, enhance collaboration, and streamline content production and asset management.   Project Management: Identify and implement a project management system. Lead overall project management rhythm of business while ensuring delivery of both short and long-term projects, effective coordination of resources, timelines, and budgets. Prioritize tasks based on urgency, project objectives, and other critical factors to meet established SLA’s.This includes:

• Workflow Management: Oversee the entire content creation process, from initial concept to final delivery. Create and maintain project timelines, allocate resources, and manage task dependencies.
• Collaborating closely with PMMs, SMEs, and global stakeholders to understand their needs and implement efficient processes, such as briefs, templates, and a system ticketing method.
• Streamlining workflows within the GTM Production Studio team, encompassing roles like Content Analysts & Producers, Graphic Designers, and Video Producers.

  Digital Asset Management (DAM): Act as the primary custodian of the studio’s digital content library. Ensure efficient organization, cataloging, and easy accessibility of digital assets. This includes updating and versioning digital assets to ensure their accuracy and availability   Agency and Contributor Relations: Serve as the main point of contact for external agencies when needed. Manage the global content budget to ensure adequate resources and support for the team’s objectives.   Systems Management: Stay abreast of evolving trends and tools in content production and DAM. Embrace new technologies to improve studio operations.   What We’re Looking For On Your Resume

• Over 5 years of leadership experience in creative project management ideally within an agency setting, managing multiple stakeholders, coupled with hands-on experience in guiding creative and content teams from from brief to go-live.
• Comprehensive knowledge of production requirements for a diverse array of projects and assets, such as pitch decks, demo videos, one-pagers, email sequences, RFP booklets, competitive battle cards, white papers, ebooks, and case studies.
• Ability to manage multiple project timelines simultaneously. Attention to detail. Ability to anticipate roadblocks, diagnose problems and generate effective solutions.
• Experience working with and implementing project management tools and systems to track and manage production such as Jira, Trello, Asana, Monday or similar.
• Experience managing DAM systems such as Adobe Experience Manager, Dropbox or similar
• Other software desirable: Highspot, Google apps.
• Demonstrated emotional intelligence, ability to thrive in ambiguity, and be a self-starter
• Fluent in English and Spanish

We understand that experience comes in many forms. We don’t just accept differences, we celebrate them, support them, and hire people from a wide variety of backgrounds. We’re dedicated to adding new perspectives to the team - so if your experience aligns with what we’re looking for (even if you don’t check every single box), please apply!   Our Team’s Favorite Perks and Benefits

• Work-life integration: frequent office events, team outings, and happy hours
• Qualtrics Experience Program: MXN 36,882 annually (eligible after a year)
• Wellness reimbursement: MXN 25,000 annually
• Allowances for meals, transportation, groceries, and more
• We believe in sharing Qualtrics' success which is part of the compensation for all employees

  Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. ​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection ActQualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.   Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 3 days per week in the office together and 2 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.   Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.