As a CRM Campaign Manager, you will be part of the International CRM Team and responsible for the execution of our CRM strategy across our 13 international markets.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

• Understanding requests created by our CRM strategy team and bringing them to life by translating them into our CRM platform.
• Implementing cross-channel CRM campaigns from segmentation over message creation to the parametrization and quality assurance of the campaign (possible channels include email, push notification, in-app messages, SMS, printed direct mail).
• Pioneering the deployment of complex new campaign journeys and enabling other team members to rebuild the setup.
• Leading and coordinating the implementation of multi-markets CRM campaigns (e.g. taking care of the timely implementation, breaking down the project into manageable chunks for other team members).
• Taking full ownership of the campaigns you create and ensuring that the communication meets HelloFresh’s standards before it goes out of our user base.
• Monitoring the campaign performance (incl. deliverability) and proactively suggesting improvements.
• Proactively suggesting and setting up AB tests to constantly improve campaign relevant KPIs.
• Taking responsibility for identifying CRM trends and initiating projects.
• Collaborating with various stakeholders from the strategists in the CRM Team over Brand Teams to our Analytics Team.

• 3+ years of experience in CRM; especially in the execution of CRM campaigns
• SQL experience/ ability to run SQL scripts
• Salesforce Marketing Cloud experiences
• project management experiences are a strong plus
• passion for CRM and digital media
• attention to detail
• eagerness to constantly questioning the status quo
• analytical and problem-solving skills
• excellent organizational skills
• ability to work in a fast-moving/ fast-growth environment
• proficient in English, other languages are a plus

• Comprehensive relocation assistance to move to Berlin plus visa application support (if applicable)
• A significant discount on your weekly HelloFresh box
• Annual learning and development budget to attend conferences or purchase educational resources plus access to the HelloFresh Academy
• Mental health support, including Headspace subscription and access to qualified therapists through Spill
• Budget for home office supplies
• Monthly transportation budget through Rydes app 
• Working parents support
• Additional perks include: Annual German language budget, discounts for John Reed gyms & Urban Sports Club, regular company events, fresh fruit & free drinks in the office, in-house yoga classes, weekly discount on the Convini vending machine in the office
• Hybrid working model (option to work from home for up to 50% if preferred) 
• Sabbatical leave option after 18 months of being with HelloFresh
• HelloFresh Pension Scheme that is subsidized with 20% on top
• A diverse and vibrant international environment of 90+ different nationalities
• The chance to have a significant impact on one of the fastest-growing technology companies in Europe in an exciting growth phase

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days.