Customer Success Manager (m/f/d)

Vollzeit
vor 1 Tag
JOIN OUR TEAM

Join a mission-driven, values-led organization helping companies build safer, more ethical workplaces. Be part of a collaborative Denver-based team with hybrid flexibility. Help shape customer success strategies in a growing North American market. Gain exposure to global regulatory trends and enterprise compliance innovation.As a Portfolio Customer Success Manager at EQS, you will manage a high-volume portfolio of small to mid-sized Compliance & Ethics customers, with a focus on guiding them through strategic product migrations and ensuring continued renewal success. You’ll serve as a trusted advisor, capable of delivering product demos and helping customers understand the value of new capabilities or upgraded platforms. You’ll be responsible for both customer advocacy and commercial ownership, balancing efficiency with meaningful engagement.     EQS Group is a leading international cloud software provider in the areas of compliance & ethics, data privacy, sustainability management, and investor relations. We help thousands of companies worldwide cultivate trust by simplifying the complexities of compliance, investor relations, and transparent communication with stakeholders.   Transparency is a core value at EQS Group. We are committed to openly sharing our initiatives around sustainability, inclusion, and employee well-being through our website and social media platforms. We believe in clear, accessible, and public communication - for everyone’s benefit.  Join the EQS Group team and be part of a welcoming and forward-thinking workplace. We embrace a wide range of experiences and perspectives and are committed to fostering an inclusive environment where every team member can thrive. We are proud to be an equal opportunity employer and encourage individuals from diverse backgrounds to apply.

OUR CULTURE DRIVES OUR BENEFITS

  • You count! A trustworthy environment for continuous self-improvement. Personal development goals, with time and guidance on achieving them, along with regular feedback from your team lead and access to internal and external training. We support you in setting yourself up for success.   
  • We live our values every day! A high degree of personal responsibility. You can take ownership of a wide range of tasks, explore the areas you like working in, and find your way to make an impact. 
  • Great atmosphere! Regular company-sponsored social events, a talented international team, and a common purpose that unites us. 
  • Be part of an exciting journey! You will contribute to our success story in becoming the leading European cloud provider for investor relations and corporate compliance solutions.  
  • Highly competitive benefits package at EQS USA, you will be eligible for an extensive benefits package including health/dental/vision/life insurance, 401k plan, FSA, equity participation, and many more. 

YOUR IMPACT