Data Analyst - QCommerce (they/she/he)

If you’re here, it’s because you’re looking for an exciting ride. A ride that will fuel your ambitions and make a difference in people’s lives. At Glovo, we believe in paving the way forward together!

Not your usual app. We are the fastest-growing multi-category delivery player in Europe, Africa, and Western Asia, where we operate in +3000 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

• We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do! 
• We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift! 
• We work with high intensity and have fun along the way.  We also celebrate the wins (a lot!). 
• We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work. 

💪Our career development philosophy. 

• We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential. 
• We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams! 
• We embrace opportunities to move the needle and make an impact beyond our scope. 

🤝Our commitment to being a force for good. 

• Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact. 
• We invest in doing good by dedicating time and resources into social and environmental initiatives. 
• We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

You will become an integral part of the Q-Commerce data team, focusing on the Micro Fulfillment Centers (MFC) business unit to enhance our promise of fast and convenient grocery delivery. As an experienced Data Analyst, you will be the keystone for analytics and reporting, providing actionable insights that drive strategic decisions across the Q-Commerce department. Your expertise will be pivotal in analyzing supply chain efficiency, optimizing product assortment and pricing, improving store operations, and managing labor costs and scheduling.

THE JOURNEY

• Collaborate with stakeholders from various sectors within the Q-Commerce department to understand their data needs and deliver comprehensive analytics.
• Conduct in-depth supply chain analysis to monitor supplier performance, stock levels, and product availability, ensuring a seamless flow from warehouse to customer.
• Utilize data to inform category management, determining the optimal product mix and pricing strategies to maximize customer satisfaction and profitability.
• Analyze store operations to identify areas for improvement, enhancing the efficiency and effectiveness of our MFCs.
• Manage labor analytics, providing insights on staffing costs and scheduling optimization for store pickers and dedicated couriers.
• Develop and maintain robust reporting systems and dashboards that provide clear visibility into key performance indicators.
• Work closely with data engineers to leverage and improve data products, ensuring the availability of high-quality data for analysis.
• Uphold the highest standards of data quality, implementing rigorous validation processes to ensure accuracy and integrity in all reporting.
• Drive the adoption of data-driven decision-making within the Q-Commerce department, fostering a culture of continuous improvement.
• Excel in both descriptive and diagnostic analytics. This means being able to pull trends from raw data and succinctly describe what happened or is currently happening, as well as being able to take the analysis a step further and explain why.

WHAT YOU WILL BRING TO THE RIDE

• 2-5 years of professional experience in data analysis, preferably within a product or e-commerce environment.
• Bachelor's or Master's degree in Engineering, Computer Science, Mathematics, Statistics, or a related quantitative field.
• Proficiency in SQL and Python for complex data analysis and manipulation.
• Experience with BI tools such as Tableau, Looker, or similar for creating insightful visualizations and dashboards.
• Basic understanding of supply chain analytics, category management, operations, and labor management is a plus.
• Proven track record of translating data into actionable business insights and recommendations.
• Excellent problem-solving skills and the ability to work independently on complex projects.
• Exceptional verbal and written communication skills, with fluency in English.
• A proactive, detail-oriented approach, with an eagerness to take on new challenges and drive impactful results.

Join us on this exciting journey to revolutionize the grocery delivery experience through data-driven innovation and strategic analytics.

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings with zero delivery fees on all Glovo orders!
• 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
• 📚 An external learning budget to fuel your thirst for knowledge and personal growth.

Here in Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and checking out our Linkedin and website!