LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You’ll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you’re someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

LivePerson transforms customer care from voice calls to mobile messaging. Our cloud-based software platform, LiveEngage, allows brands with millions of customers and tens of thousands of care agents to deliver digital at scale. The market leader in real-time intelligent customer engagement. As a B2B SaaS company with 20 years of experience and the heart of a startup, we work day in and day out to help our customers live out our mission of creating lasting, meaningful connections with their customers.

The Cloud Devops team at Liveperson is looking for an experienced DevOps engineer: a candidate that takes on challenges, continuously expands his area of expertise and naturally takes ownership of his work. The ideal candidate has a strong engineering background, an eagerness to follow good practices and a desire to apply his skills in the field of DevOps.

We will provide you the grounds to succeed, an embracing working environment and very complex and interesting technical challenges to solve.

You will:

• Design, deploy, and manage Kubernetes clusters on the cloud (e.g., GCP) to support containerized applications.
• Implement best practices for monitoring, logging, and troubleshooting within Kubernetes.
• Install and configure HashiCorp Vault for secure storage and management of secrets and sensitive data.
• Implement policies and access controls to safeguard Vault data.
• Collaborate with the cloud team to provision, configure, and maintain cloud resources on GCP, ensuring optimal performance and cost efficiency.
• Implement automation for resource provisioning and scaling using tools like Terraform.

You have:

• Solid experience as a DevOps Engineer or similar role.
• Experience with GitLab, including GitLab CI/CD.
• Proficiency in scripting and automation using tools such as Bash, Python, or PowerShell.
• Hands-on experience with containerization technologies like Docker and orchestration tools such as Kubernetes.
• Knowledge of infrastructure-as-code concepts using tools like Terraform or Ansible.
• Familiarity with cloud platforms like AWS, Azure, or Google Cloud.
• Excellent problem-solving and communication skills.
• Proven ability to work effectively in a collaborative team environment.

Benefits: 

• Health: medical, dental, and vision

• Time away: vacation and holidays

• Development: Native AI learning and Fast track growth opportunities

• Equal opportunity employer

Why you’ll love working here: 

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces. 

Belonging at LivePerson

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

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