About Harry’s 

Harry’s Inc. started in 2013 with a specific goal: disrupt the shaving industry by creating an innovative, everyday product at a fair price. Since then, Harry’s has expanded to Canada and Europe, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, launched two new brands including Flamingo and Cat Person, and made our first brand acquisition with Lumē. 

The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, the Harry’s team is composed of some of the most brilliant, diverse, and humble people you’ll ever meet. 

Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 5 or 500, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback.

Harry’s is operating as a hybrid-first environment - for us, that means that we ask folks to come into our beautiful, 70,000 square foot SoHo office a minimum of 2 days per week, with flexibility to choose exactly which days work best for you.  What will you get out of that?  Bagels on Wednesdays and lunch on Thursdays, and fully stocked kitchens with snacks, coffee, and drinks everyday.  Can’t forget the free products and the opportunity to have some meetings without Zoom (remember what 2019 was like?)

We are looking for a highly motivated individual with 7+ years of e-commerce experience to launch, manage, and grow our online marketplace presence on Amazon.  The ideal candidate has experience launching and growing brands on Amazon’s seller marketplace and is comfortable both setting strategy as well as executing said strategy, and they arewilling to get their hands dirty to complete all tasks big and small when needed to support the overall business. This person is highly organized and an analytically critical thinker and proactive sharer of information with a deep desire to understand the consumer-insight drivers behind the business performance. They make decisions that are based on data and customer experiences and have significant experience operating in a test-and-learn environment and constantly push themselves to learn and improve always.

About the Team

The digital commerce team at Harry’s is responsible for the P&L for Harry’s and Flamingo Brands on digital sales channels: such as DTC channels (shopflamingo.com, harrys.com) and Amazon. Our mission is to build delightfully personalized experiences in grooming that leverage the direct relationships we have with our customers to make their lives easier. We are a nimble team with a game-changing mindset, endless passion, and uncompromising user focus. We hone in on customer needs, ideate the best product and design solutions to serve them, and build user-centric experiences. We then launch, measure and iterate on solutions and never settle until we find the right answer for our customers. We are a highly collaborative team that partners cross-functionally to deliver high-performing, maintainable, beautiful customer experiences and always look to improve.

Key Responsibilities Include:

• Own the Amazon ecommerce P&L for both the Harry’s and Flamingo Brands in a hands-on capacity, both a leader and an enterprising doer. In addition, this role will provide thought leadership on the larger omni-channel digital strategy
• Develop and execute the strategy to scale our Amazon and ecommerce businesses, including product selection and pricing recommendations, detail page optimizations and SEO, ads management, operational improvements, reviews management, customer experience, and deals/promotions.
• Develop long term sales forecasts, demand plans, and supporting roadmaps.
• Work closely with the Amazon Brand Registry team to protect our Brand and IP and create an accurate and trusted experience for customers on Amazon while defending against third-party sellers, listing jumpers, and fraud
• Operate as a project manager to lead a matrixed organization of key stakeholders across the business including Supply Chain/Operations, Distribution, R&D, Finance, Customer Service, Legal, and Marketing to prioritize key projects and programs needed to facilitate the launch and ongoing growth on Amazon
• Oversee paid advertising to support Amazon; set efficiency targets, build budgets, determine what automation tools are needed, review reports to drive optimizations, direct our agency partner in managing campaigns. 
• Lead the relationship with Amazon, serving as the key point of contact for negotiations, strategic planning, and other engagements.
• Proactively avoid sales channel conflicts by working closely with XF peers to ensure the best possible outcomes for our customers and the overall business
• Own reporting & analytics for Amazon generating the needed monthly, weekly, and daily reports to analyze and interpret data to uncover successes and opportunities that will assist in delivering growth objectives.  Identify opportunities to maximize ROI on channel spend. Includes digital marketing campaigns, web analytics, competitive analysis, and merchandising reports
• Be the internal subject matter expert on all things Amazon.  Lead and manage the development and execution of our Amazon channel business via the utilization of Seller Central, FBA, AMS, Consumer Reviews, Enhanced Content, SEO, Merchandising and AMG, etc.

This might describe you

• 7+ years of experience launching and selling products on Amazon with increasing levels of responsibility over time; other retailer ecommerce experience is a plus.
• P&L ownership and brand management experience—you’ve been fully responsible for the growth, profitability, and operational execution of a brand on Amazon.
• Expert-level familiarity with Amazon, including: Seller Central, FBA, AMS, Consumer Reviews, Enhanced Content, SEO,Merchandising, AMG, and how to leverage dedicated Amazon teams. 
• Ability to see the big picture and develop a long-term strategy, but also someone who wants to roll up their sleeves and get things done themself.
• Highly data-driven in your approach to solving problems; you know Amazon & DTC metrics inside and out and constantly keep a pulse on performance at all levels.
• Proven track record of success working autonomously in a fast-paced environment while maintaining a high-level of communication with those around you.
• Humble in your approach in spite of expertise—you openly acknowledge what you do and don’t know, you are constantly eager to learn from those around you, and you're open to the possibility that someone else’s idea might be better than your own.
• Comfortable with data and performing campaign/cohort analysis
• Experience leading cross-functional projects with successful outcomes
• Highly organized with exceptional project management skills
• Strong writing skills and outstanding attention to detail
• You are a learner - always seeking to improve yourself, the team, and the world around you
• You thrive on direct, honest, and supportive communication
• Low ego team player who cares about what’s best for the business and team ahead of what’s best for themself.
• To you, there’s nothing more exciting than a new challenge
• Sense of humor -- we take our work seriously and ourselves un-seriously

Here's Who You'll Work With:

• Reporting to the VP, Head of Digital Commerce at Harry’s
• Working on the digital commerce team, in the North America Harrys & Flamingo org
• Working cross-functionally with Retail, Supply Chain/Operations, Distribution, R&D, Finance, Customer Service, Legal, and Marketing teams
• A group of motivated, hard working, analytical, caring, and intellectually curious people who like to have fun

Benefits and perks

• Medical, dental, and vision coverage
• 401k match
• Equity in Harry’s 
• Unlimited PTO and flexible working hours
• Wellness and L&D stipends
• One month sabbatical after 5 years
• 16 weeks parental leave
• Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
• Free products from all of our brands

Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Harry’s is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

We can’t quantify all of the intangible things we think you’ll love about working at Harry’s, like the exciting challenges we tackle, the smart and humble team you’ll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $173,200-$216,500, but the final compensation offer will ultimately be based on the candidate’s location, skill level and experience.  

#BI-Hybrid #LI-RS1