See yourself at Twilio

Join the team as our next Director & Head of ISV Sales, LATAM on Twilio’s Communication’s Platform team.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to help lead our LATAM team, managing Twilio’s largest and most critical LATAM ISV accounts. 

Twilio ISVs represent some of the biggest opportunities for growth in our business, there is enormous opportunity to scale business across the whole LATAM region. To be successful, Twilio must be critical partner and an extension of our ISV’s business. We provide expertise across both CPaaS and CCaaS technologies, and operational excellence to drive engagements. We need a leader to drive and motivate the team, and to be the Executive for the region.

Responsibilities

In this role, you’ll:

• Manage a team of 4-8 exceptionally talented Account Executives.
• Responsible for existing gross profit and net new ACV.
• Operationalize our GTM motion for efficiency and effectiveness .
• Create GTM and technical playbooks help protect revenue and also capture all new opportunity.
• Work closely with cross-functional teams to drive the above initiatives.
• Be the “go-to” and problem solver for the nuanced issues that arise in telco.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 10+ years of experience in Sales
• 3+ years of experience as a Sales Leader
• 3+ years of experience in the telco industry (sms/voice aggregator or telco)
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
• Analytical account development strategy based on using data to find opportunities and prove value
• Demonstrated track record of managing forecasts and financial models 
• Entrepreneurial mindset with appetite to define process and build programs
• Record of delivering market driven results, especially to ISVs
• Bachelor’s Degree or equivalent years of experience
• English and Portuguese fluency is mandatory.

Location 

This role will be remote, and based in Brazil.

Approximately 30%  travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.