This role is not open to visa sponsorship or transfer of visa sponsorship including those on OPT and STEM-EXT OPT, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our Fort Mill, SC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

We are seeking a Director of Partnerships who will lead our efforts in strengthening and expanding our relationships with key Home Service Providers. This role requires a strategic thinker with a robust background in account management and a deep understanding of industries related to home services such as Broadband, Telecom, etc. The Director will lead our account management team, ensuring that AllConnect continues to provide outstanding service and value to our ISP partners while also maximizing revenue opportunities for the business. 

What You'll Do: 

• Develop and implement comprehensive account management strategies to enhance & grow relationships with existing ISP partners
• Collaborate cross-functionally with Sales, Marketing, Product, and Technical teams both internally and externally to deliver key initiatives 
• Identify new partnership opportunities and collaborate with internal teams to onboard new ISPs
• Negotiate contract terms and incentives with ISPs, ensuring agreements align with company goals and partner expectations
• Act as an escalation point to resolve or capitalize on opportunities and risks 
• Optimize and tailor the operating cadence for individual ISP partners to best solve for 
• Analyze performance metrics and identify opportunities for overall growth, yield improvements, upsell, cross-sell, and churn reduction
• Lead, mentor, and scale the account management team to ensure operational excellence and high levels of partner satisfaction
• Work closely with the marketing and product teams to ensure that partner offerings are effectively integrated and promoted on the Allconnect platform
• Stay abreast of industry trends and competitor activities, leveraging insights to enhance partner relationships and platform offerings
• Drive the creation and adoption of best practices in account management within the team

What We're Looking For: 

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
• Minimum of 6-8 years of experience in account management or business development, with at least 2-3 years in a leadership role
• Proven track record of managing large, complex partner relationships in the telecom or similar industry
• Partner-centric mindset with the ability to balance company goals and ISP partner needs
• Demonstrated success in growing strategic accounts 
• Strong leadership skills with the ability to inspire and motivate a high-performing team
• Excellent communication, negotiation, and presentation skills
• Analytical mindset with the ability to interpret data and provide actionable insights
• Ability to work in a fast-paced, dynamic environment and adapt to evolving business needs
• Proven ability to think strategically and execute tactically
• Experience managing complex, multi-stakeholder relationships

Compensation:

Cash Compensation Range: $120,000 - 170,000

*Note actual salary is based on geographic location, qualifications, and experience. 

Benefits:

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

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