About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.   Perks of Working at Viator

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity.
• “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.

Our Values

• We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
• We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
• We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
• We serve our customers, always. We listen, question, respond, and strive for wow moments.

   

  Job Overview

  Viator, a Tripadvisor company and the world’s largest experiences marketplace, is searching for a talented and dedicated editor to join its global content team. The successful candidate will manage the day-to-day production of SEO-optimized content for Viator’s 300K+ product detail pages (PDPs). This position is ideal for someone who has both e-commerce and editorial experience, with a proven track record in creating keyword-rich content that is engaging for people to read and easy for search engines to index.

  Responsibilities

  • Manage a publication schedule for Viator’s product detail pages.

  • Assign, edit, proofread, fact-check, and publish content created by in-house and freelance writing, editing, and content support teams.

  • Create and maintain assignments in a custom web-based system that allows us to seamlessly assign 5K+ pieces of content each month.

  • Pull reports and cross-reference with customer data to guide content production decisions.

  • Maintain direct relationships with writers and editors, responding to queries and providing regular feedback.

  • Work in a custom content management system (CMS) to create and update content.

  • Ensure adherence to SEO best practices and Viator’s tone and voice.

  • Prioritize tasks effectively to meet deadlines and project timelines.

  • Proactively troubleshoot content workflows and optimize content production.

  • Collaborate with ME and other team members to generate new content concepts.

  • Support the ME in the production of content for other projects and pages.

   

  Job requirements

  • 4+ years of professional writing and editing experience (writing samples required), with a year of e-commerce experience preferred.

  • Project manager approach to content, including project definition, scoping, and planning; resource allocation and management; and delivery to time, scope, quality, and budget. 

  • Superb communicator with close attention to detail who can write effective, concise copy to maximize conversion.

  • Comfortable working with other teams and building strategic working relationships.

  • Demonstrated ability to work independently and pivot between a variety of projects simultaneously and under tight deadlines.

  • High level of confidence working with Salesforce, custom CMS, or other relevant web-based tracking and content-entry systems.

  • Strong understanding of SEO concepts.

  • Familiarity with AP Style and writing in American English.

  • Solid Excel experience required.

  • Experience with Asana, Tableau, Jira, and Confluence is preferred.

  • A love for travel (and travel experience) is a strong plus.

 

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request.  Please include the job requisition number in your message.

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