Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

 

We are looking for an experienced, technical engineering manager to lead a team of full-stack engineers to build tools and products used by external customers and internal users.

The Support Experience team is a critical team that handles systems that assist our customers when things aren’t going well for them. We own support ticketing, status pages, and internal support tools (as a small example of our surface area). Due to our function, this team has a rare glimpse into customers needs and is uniquely situated to drive improvements that potentially improve the lives of all our customers. If you care deeply about the customer experience and trying to make it as great as possible, this is the team for you.

You’ll be responsible for delivering the product roadmap, developing the talent of the team and building a team centered on people and engineering excellence. You’ll do this while working with the engineers, our stakeholders, and the voice of the customer helping to guide your choices.

What you will be doing Leadership and Team Development

• Build and foster inclusive, innovative, and high performance team.

• Conduct regular one-on-one meetings, performance reviews, and career development sessions.

• Identify and nurture talent, promoting growth and skill development.

• Partner with every individual on the team to enhance their skills through coaching, training, and mentoring while aligning it to their personal and company goals.

Technical Strategy and Execution

• Define and enforce unified patterns and practices for backend services and APIs.

• Oversee and contribute to the design and implementation of reusable building blocks for dashboards and backends.

• Ensure high standards for code quality, performance and reliability.

• Drive the adoption of technologies and methodologies to enhance efficiency and effectiveness.

• Lead and oversee technical and engineering roadmaps to ensure inclusion in overall all plan.

Planning, Communication and Stakeholder Management

• Work closely with your leadership and product to align technical strategy with overall business goals.

• Plan, prioritize, and manage the delivery of projects and initiatives while aligning with business goals.

• Work with product, designers and other stakeholders to define requirements and deliverables.

• Represent the teams in cross-functional meetings including providing updates on progress and risks.

• Facilitate effective communication within the teams and stakeholders building transparency and alignment.

You might be a good fit if you

• Bachelors or Masters degree in Computer Science, Engineering or a related field

• Proven experience as a Technical Engineering Manager.

• Have experience leading a large or multiple full-stack software engineering teams.

• Technical background with hands on experience in building end to end full-stack systems.

• Demonstrated ability to coach and mentor individuals and the team.

• Strong communication and interpersonal skills.

• Ability to balance technical and business considerations while delivering high quality results.

• Are comfortable with ambiguity and prioritization across multiple fronts.

    Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:

• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.          
• Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Develops Talent: Developing people to meet both their career goals and the organization’s goals.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.

 

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Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:$139,000—$209,000 CAD

What you can look forward to as an Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.