Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community you will join:

Our Talent Team is growing and we want you to be part of it! 

The Employee Experience Global Talent Operations team is dedicated to supporting candidates and employees throughout their journey at Airbnb, from interview acceptance to departure. They are operational subject matter experts who draw on business and technical knowledge to service stakeholders. They are problem solvers who seek to drive processes and create efficiencies. They are focused on delivering solutions that enhance the candidate and employee experience and are effective communicators who work cross-functionally to achieve shared goals.

The difference you will make:

As an Employee Experience (EX) Operations Lead, you are entrusted with a wide array of responsibilities related to the employee experience at Airbnb. Based in India, the EX Operations Lead will support our EX Operations across India entities. This role will report up to the EX Operations Manager, APAC and also be part of the APAC & India Talent team.

A Typical Day:

• Embody Airbnb’s Core Values and represent our friendly, genuine and passionate Airbnb culture by being a host to our employees with their queries and managing the Employee Help Desk through a ticketing system
• Workday (HRIS) Administration including new joiner hiring, termination processing, position management and supervisory org management
• Conduct self-audits and flag the requirements with internal stakeholders on a defined schedule  
• Responsible for managing the employee documentation at the time of joining and ensure employee life cycle personnel files are up to date as per the internal compliance document
• Partner with Payroll and Recruiting Specialists for accurate and efficient processing of all new hires joining information, employee documentation, terminations and personnel changes, in a timely manner 
• Update all trackers and ensure data entry is done as per process requirement 
• Ensure no dues clearance and coordinate all exit formalities in partnership with relevant stakeholders 
• Build and maintain cross functional relationships that improve collaboration and key decision making that aids in the delivery of a world class employee experience.
• Proactively identify and drive implementation of continuous improvement opportunities and refine talent experience processes in partnership with stakeholders 

Your Expertise:

• 4+ Years relevant HR experience in Workday Consulting, with preference of prior HR operations experience
• Experience in international working environment through virtual conferencing
• Ability to manage competing demands while being adaptable and agile 
• Detail and process oriented with a strong drive for excellence 
• Proficiency in Workday, Excel
• Experience with iOS/Google G Suite is preferred  
• An interest in travel is a plus!

Every day we come to work knowing that we are going to make a difference, and you can do the same. Apply now!

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.