About CardlyticsRemember that time you got cash back on a cup of coffee through your banking app? That was us!

Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We are a product-driven company that cares about three things: our people, our customers, and our partners. Together, we make commerce more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through their banks’ digital channels.

About the PositionReports to: VP, FI PartnershipsLocation: Remote, US

Cardlytics is seeking a passionate, detail-oriented Partner Manager to join our Financial Institution (FI) partnerships team. In this role you will be focused on collaborating with top US Financial Institutions to deliver engaging and profitable loyalty experiences. Reporting into the VP, FI Partnerships, the Partnerships Manager will own the day-to-day execution of programs and recurring deliverables for our partners including building and communicating delivery schedules, project management and being the representing client stakeholder with cross functional teams.

Responsibilities:

• Partner with the FI Partnerships Lead in supporting our largest partnerships. 
• Build partner relationships with direct-line mapping to day-to-day/operational contacts. 
• Own daily partner interactions and deliverables ensuring SLAs and KPIs are met or exceeded while providing excellent client service.
• Support operational components of projects including launches, meetings, upgrades, marketing initiatives, sales, and other efforts to meet partner and team goals. 
• Represent partner needs internally, working with Operations, Analytics, Product and Technology teams to deliver against key initiatives.
• Manage partner roadmap, tracking status of key project milestones & initiatives via Monday.com, while effectively communicating status internally and externally.
• Identify trends, issues, and opportunities for optimization and growth. 

Minimum Qualifications

• Client management and delivery experience with 5+ years in a client-facing role leading media loyalty or engagement initiatives. Experience with Financial Institutions is preferred.
• Managing large complex relationships with various stakeholders and competing priorities.
• Leading projects to completion that consider client, consumer and business needs.
• Collaborating with internal and external stakeholders to meet shared goals.
• Organizing and prioritizing multiple initiatives to hit objectives and produce results.
• Effectively communicating and presenting strategic plans and program results.

Here’s what you’ll gain in return ... 

• Being part of a business that matters. Simply put, our clients - marketers, banks, and consumers - are better off because we exist. We make a difference, and we can prove it. Very few businesses in our space can truthfully say that and have the privilege of such purpose. 
• Knowing you make a difference. We’re an established business with high growth potential where every single person can make an enormous difference. Not just cogs in the wheel or bricks in the wall here. Help us build upon the great foundation, setting a new standard for customer excellence.
• Surrounded by high quality colleagues. We’re proud of the team we’ve built – wrapping our arms around the immense institutional knowledge from tenured folks and augmenting them with A-level team-mates. 
• The reward is real. On top of knowing you make a difference at a business with meaningful purpose the financial element is compelling too – cash, bonus, equity, and benefits. Top talent gets top recognition. 

At Cardlytics, our people, partners and product are the driving force behind everything we do. Our shared values embody our commitment to those three things. Across all roles, we are looking for teammates with these values:

•     Customer and Partner-first
•     Act with Urgency and Focus
•     Integrity with our partners and data
•     Accountability even when challenged
•     Empowerment over hierarchy
•     Growth over comfort

Benefits and Perks

•     Flexible paid time off plus company holidays
•     Medical, dental, and vision insurance begins on your first day
•     401(k) retirement plan with company match, plan also includes a student loan debt repayment option
•     Employee Stock Purchase Plan
•     Educational assistance for continuing education
•     Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)
•     Complementary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.