See yourself at Twilio

Join the team as Twilio’s next Field Enablement GTM Business Partner.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

This person in this position will report directly to the Senior Manager, GTM Field Enablement working closely with their peers in the GTM Enablement organization as we continue to transform the business and state of Enablement. If you like adding value and seeing the direct impact of your work, this role is for you. If you thrive in highly dynamic environments and love rolling your sleeves up to get things done, this role is for you.  

In this role, you will be responsible for the following things, however this list is not exhaustive and responsibilities may change based upon the needs of the business: 

• Deliver content tailored by audience 
• Contribute to knowledge bases, training sessions, knowledge development, and weekly updates 
• Proactively engage with the leadership team to plan, prioritize and execute on the enablement plan 
• Provide feedback on the effectiveness of curriculums. Propose adjustments or new curriculum additions  
• Partner with the Content Strategy team to develop learning objectives and measurable outcomes for all enablement programs in your area
• Follow through on the adoption of pre / post- evaluations and metrics of enablement programs 
• Maintain knowledge of Twilio’s competitor’s products, company direction, financial stability, etc  

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Minimum of 1-3 years of experience in training and/or enablement, with a demonstrated track record of successfully delivering sales training. 
• Understanding of sales processes, gained from having worked closely with sales teams, or from having been a sales professional. 
• Team player who recognizes team contributions and celebrates team wins, who is open to new ideas, and comes with a positive attitude, a sense of urgency, and willingness to try what is needed to achieve project goals. 
• Demonstrates different influence styles as appropriate to each situation while maintaining positive relationships. 
• Builds and maintain trusting relationships with peers and stakeholders
• Strong verbal and written communication skills, including demonstrated ability to communicate complex concepts concisely and clearly to both training audiences and senior stakeholders. 
• Training delivery and facilitation skills with experience delivering virtual instructor led sessions. 
• Basic knowledge of current and emerging adult learning theory, and how to put it into practice when designing learning initiatives. 

Desired

• Professional working proficiency in Spanish is a plus

Location

• This role will be remote but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado or Washington D.C. : $92,800 - $116,000.
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $98,320 - $122,900.
• Based in the San Francisco Bay area, California: $109,200 - $136,500.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Applications for this role are intended to be accepted until October 23, 2024 but may change based on business needs.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.