• Are you curious, excited by experimentation and always looking for a better way of doing things?
• Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space?
• Do you want to have the opportunity to high-growth environment with a fast-paced and collaborative culture where you will work with some fantastic clients and partners?

If so, we would love to hear from you!

We are looking for ambitious, value‑adding talent to join Modulr — one of the fastest‑growing payments businesses in the UK and Europe — to help drive Change and Automation across our Operations function. This role will lead process improvement, operational change and automation initiatives that enhance our financial‑crime controls while delivering greater efficiency and consistently high service standards.

We are looking for a Mumbai based candidate to leverage our “Office First” strategy but the wider team is based across various locations and will support both our UK and European entities.

About us

At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. 

We have created an industry-leading API platform with comprehensive online tools and access, to meet the demands of daily business payments. We have two routes to market. Our Core Business Payments product allows customers in any sector to connect to us and our expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS to automate payments. Our Vertical Solutions targets a growing range of industry verticals which directly connect their IT platforms to our APIs and webhooks. We solve complex payment problems for hundreds of clients in a range of industries, including Travel, Lending, Wage Advance, and Investment & Wealth. 

We are deeply integrated into the payment eco-system. In the UK, we are direct participants of Faster Payments and Bacs. Modulr hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA, SWIFT and account issuance in multiple currencies. We are principal issuing members of Visa and Mastercard schemes across UK and Europe. 

Our regulatory permissions and governance structure are the foundations of our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank. 

Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr now has over 450 employees spread globally across offices in London, Edinburgh, Amsterdam, Mumbai and Pune.

Modulr values

• Building the extraordinary; going that extra mile.
• Owning the opportunity; be passionate and proud of the time you invest.
• Move at pace; reach goals faster whilst supported on your career journey.
• Achieve it together, working collaboratively and being a Modulite.

The role

The Financial Crime Operations function executes processes to mitigate risks to Modulr across multiple tasks, covering Money Laundering/Terrorist Financing, Fraud, Sanctions and other Financial Crime risks. As the function grows, the ability to deliver well‑designed, efficient and scalable processes becomes increasingly critical. The Change & Automation Analyst plays a central role in ensuring that operational workflows evolve in a controlled, consistent and forward‑looking way, supporting both risk mitigation and operational excellence.

The Financial Crime – Change & Automation Analyst will be responsible for analysing existing processes, identifying opportunities for improvement, and designing and implementing change that strengthens our control environment while driving efficiency. This includes supporting automation initiatives, improving documentation, ensuring changes land effectively with operational teams, and partnering with Product, Engineering and SMEs to deliver enhancements that scale with the business. The role sits within the Quality, Risk & Change team and contributes directly to continuous improvement across Financial Crime Operations.

As financial crime risk continues to be an area of significant industry focus, this is an excellent opportunity to shape and deliver a market‑leading operational model that protects Modulr, our clients and the wider payments ecosystem. Success in the role requires strong analytical capability, effective stakeholder engagement, and the ability to deliver change in a fast‑moving, complex environment.

Specific duties

• Analysing existing operational processes across Screening, Fraud and Transaction Monitoring to identify opportunities for improvement, automation and simplification.
• Designing and implementing process changes that enhance efficiency, strengthen controls and support scalable growth.
• Working with Product and Engineering teams to define, prioritise and deliver automation opportunities that improve accuracy, speed and consistency.
• Maintaining clear, accurate and up‑to‑date process documentation that reflects operational responsibilities, risks and controls.
• Supporting the delivery and embedding of operational change, ensuring updates are communicated clearly and land effectively with frontline teams.
• Using data and performance insights to identify trends, inefficiencies and areas for improvement, and feeding these into change initiatives.
• Representing Financial Crime Operations on relevant change initiatives, projects and cross‑functional programmes.
• Supporting governance activity through reporting, updates and participation in internal forums.
• Contributing to a culture of continuous improvement, ensuring processes evolve in line with regulatory expectations, business growth and operational needs.

Key Skills

• Financial Crime Operations knowledge (AML, Fraud, Sanctions, TM)
• Process analysis, mapping & improvement
• Change & automation delivery
• Data analysis and performance reporting
• Strong understanding of controls, risks & governance
• Stakeholder collaboration
• Ability to work in fast-paced environments
• Project / change management experience
• Regulatory change implementation
• Change leadership
• Training / knowledge sharing

About you

• You have experience working in a regulated environment, ideally within financial crime, operations or risk.
• You understand the importance of strong governance and controlled change, and you’re comfortable designing and improving operational processes.
• You bring strong analytical skills and can translate data, trends and operational insight into meaningful recommendations.
• You have experience delivering or supporting change, whether through process redesign, automation, or operational improvement.
• You’re structured, organised and able to balance short‑term tasks with longer‑term initiatives.
• You communicate clearly, influence effectively and work well with stakeholders across Operations, Product and Engineering.
• You’re comfortable working in a fast‑paced, evolving environment and enjoy taking ownership of problems and seeing them through to resolution.
• You have a strong interest in automation and efficiency, and you naturally look for ways to streamline processes and improve outcomes.
• You enjoy sharing knowledge, collaborating with others and contributing to a high‑performing operational culture.
• You are proactive, curious and solutions‑focused, with a strong ability to identify risks, understand controls and support continuous improvement.

ModInclusion

At Modulr, we are working hard to build a more positive diverse and inclusive culture that helps everyone to feel they belong and can truly bring their whole self to work. Not only is it the right thing to do for everyone in the Modulr team, it’s also the right thing to do for our business, the community we operate in and attracting future talent. As part of our approach, we actively welcome applications from candidates with diverse backgrounds.

By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role.  This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for.  You can ask us at any time to remove your CV from our database by emailing peopleops@modulrfinance.com – but please note that this means we will no longer consider you for the role you have applied for.