If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

• We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do! 
• We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift! 
• We work with high intensity and have fun along the way.  We also celebrate the wins (a lot!). 
• We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work. 

💪Our career development philosophy. 

• We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential. 
• We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams! 
• We embrace opportunities to move the needle and make an impact beyond our scope. 

🤝Our commitment to being a force for good. 

• Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact. 
• We invest in doing good by dedicating time and resources into social and environmental initiatives. 
• We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

• Control and supervise daily operations through tools such as admin and Google Sheets.
• Resolve operational problems and challenges in real time, ensuring an efficient flow of deliveries.
• Report and document incidents, problems and delays to the Area Manager for review and follow-up.
• Make live schedule modifications to cover absences and ensure a continuous flow of deliveries.
• Ensure that couriers comply with uniform standards and use Personal Protective Equipment (PPE) according to company policies.
• Supervise and ensure that the courier team makes responsible and efficient use of the company's material and facilities.
• Conduct comprehensive analysis of metrics and operational data to evaluate performance, identify areas for improvement, and establish effective strategies.
• Achieve conclusions from the analysis of data and metrics, and develop action plans to improve operational results.
• Coordinate projects and collaborate with internal and external stakeholders to achieve operational objectives and goals.
• Manage the courier team's schedules, ensuring the necessary coverage to meet delivery demand.
• Supervise the distribution of material and Personal Protective Equipment (PPE) to the team, ensuring that they are well equipped and safe.
• Have full responsibility for what happens in your MFC and make effective decisions to address operational challenges and problems.
• Manage sanctions and enforce company policies as necessary.

WHAT YOU WILL BRING TO THE RIDE

• Ability to use management tools such as admin and Google Sheets.
• Ability to make quick and effective decisions to solve operational problems in real time.
• Excellent communication skills to inform and report incidents to the Area Manager.
• Ability to maintain order and ensure efficient use of company resources and facilities.
• Advanced skills in analyzing metrics and operational data, with the ability to draw conclusions and develop improvement strategies.
• Excellent project coordination and communication skills with internal and external stakeholders.
• Ability to manage schedules and fleet coverage efficiently.
• Commitment to the safety and well-being of the fleet, including the distribution of PPE and material.
• Ability to make effective decisions in operational situations and proactively solve problems.
• Experience in managing sanctions and applying company policies.

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!