Flight Specialist Trainee
Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person! In the Flights department, our mission is to provide flights for our brands based on quality and efficiency work between sales and flights.As our Flight Specialist Trainee, you would be working with the Flights Compliance Team. As a team, we have the challenge to always provide a good and fast service in order to be able to achieve our company's objectives. We like to focus on Ventura TRAVEL's values. Be FUN to work in an international team environment, be FOCUS to meet deadlines and achieve goals, and be FAIR in every aspect of our daily work.
You will report directly to the Flights Team Manager, Ericka, and you will be part of the Flights Compliance Team, giving direct support to our Flight Operations Specialists and the Flight Purchase Team. Currently, we only have one Flights Compliance Specialists, you might be the 2nd and help us grow this amazing team! On daily basis you will- Support our 2 teams: Operations and Purchase Team
- Make reservations in Amadeus
- Issue group tickets
- Enter and manage data in our internal system
- Constant communications with both Flights Teams
- Be ready to answer emergency calls on a rotating basis with the rest of the team
- 1-year of proved experience on working with Amadeus or have completed the Amadeus certification
- English proficiency at B1 level or higher (spoken and written)
- Experience on Customer Service with great service mentality
- Good skills on prioritizing and organization
- Great analytical skills and problem-solving skills
- Strong ability to work in a team environment
- Strong attention to details
- Being able to work under pressure
- Other language skills (French or German).
- Have experience working with other GDS.
- Previous experience working in an airline.
- Freedom to be creative in achieving results.
- International & friendly working environment.
- Quarterly Social Days and Team Events.
- Work out of other offices in the Ventura network around the world.
- Opportunity to constantly learn and grow.
- We care about the well-being of your employees (regular O3, satisfaction surveys etc.)
- Yearly 2-week-offsite, if we achieve our goals.
- Participation in the overall company's profits.
- Visit our Career Page to get more insights into our office life.
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Confidentiality & Diversity Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR-Software which only grants access to your applications to HR, the Recruiting Manager and the interviewers.
It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.