Flights Specialist - Junior
Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person! In the Flights department, our mission is to provide flights for our brands based on quality and efficiency work between sales and flights.As our Junior Flight Specialist, you would be working directly with the Flight Operations team. As a team, we have the challenge to always provide a good and fast service in order to be able to achieve our company's objectives. We like to focus on Ventura TRAVEL's values. Be FUN to work in an international team environment, be FOCUS to meet deadlines and achieve goals, and be FAIR in every aspect of our daily work.
You will report directly to the Director of Flights, Ericka, and you will be part of the Flights Operations Department, giving direct support to our Flight Specialists for Viventura. Currently, we have a team of 5 flight specialists, you might be the 6th! On daily basis you will- Support our 2 Flight Specialist for Viventura
- Make reservations in Amadeus
- Issue group tickets
- Input information in our internal system
- Constant communications with both Flights Team
- Be ready to answer emergency calls on a rotating basis with the rest of the team.
- Basic Amadeus experience.
- English proficiency in speaking and writing
- Experience on Customer Service with great service mentality.
- Good skills on prioritizing and organization.
- Great analytical skills and problem-solving skills.
- Strong ability to work in a team environment.
- Strong attention to details.
- Being able to work under pressure.
- Other language skills (French or German).
- Have experience working with other GDS.
- Previous experience working in an airline.
- Freedom to be creative in achieving results.
- International & friendly working environment.
- Quarterly Social Days and Team Events.
- Work out of other offices in the Ventura network around the world.
- Opportunity to constantly learn and grow.
- We care about the well-being of your employees (regular O3, satisfaction surveys etc.)
- Yearly 2-week-offsite, if we achieve our goals.
- Participation in the overall company's profits.
- Visit our Career Page to get more insights into our office life.
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It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.