As the Fulfillment Supervisor at Factor you will be a key member of the HelloFresh operations team. This position will report to the Fulfillment Manager. The Fulfillment Supervisor will take a hands-on approach and leadership throughout production and fulfillment. We're searching for someone who is excited to build something extraordinary and share it with the world!

You will …  

• Oversee the strategic operations within the functional areas of receiving, shipping, fulfillment, storage/distribution of goods, and logistics.
• Direct activities and provide coaching and guidance to associates and leads.
• Work alongside and with the team, providing guidance as needed to ensure maximum productivity. 
• Work with Management to complete the given directives of the Company. 
• Responsible for ensuring compliance with all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies. 
• Manages the department engaged in essential warehouse functions (receiving, shipping, and   distribution) to ensure high productivity and high technical integrity.
•  Performing internal audits.
•  Create and implement processes and procedures.
•  Relay quality philosophy to all warehouse personnel.
•  Interact with procurement to ensure adequate supply of all inventory and ingredients.
•   Addressing nonconformities from previous internal and external audits.
•   Following-up on and closing pending preventive and corrective action requests.
•   Ensuring that documentation and design controls are appropriate for organization.
•   Assisting the management team and provide support as necessary.
•   Provide all employees with necessary tools, proper training and corrective direction.

You are...

•       A Leader: train and develop a large group of employees    
•       Performance Manager of warehouse employees
•       Problem Solver/Analytical    
•       Detailed Oriented and Results Driven
•       Communicator: speak to employees with tact and diplomacy     
•       Time Manager: tracking/monitoring production and maintaining productivity
•       Technical: computer literacy to input information into the computer
•       Able to take direction and relay information to employees

At a minimum, you have...

• Associate’s degree or related management work experience.
• At least 5 years of work experience in a warehouse, should be combined with a demonstrated track-record of accomplishments as a supervisor, and with satisfying customers in technology-driven, developing companies.
• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.