Global Program Manager - Methods and Practice
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. ,,When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.
L4 Global Program Manager
Why We Have This Role
A Global Program Manager at Qualtrics is responsible for the success of a program (which may span multiple teams and stakeholders). You work closely with your peers, including engineers, product managers, and other cross-functional teams and stakeholders, to clarify goals and vision and to drive execution and delivery. You identify organizational problems to address, clarify requirements, set goals and measure progress on key metrics, define and prioritize program roadmaps, and create lightweight operating models and communication paths to maximize the efficiency of the broader organization.
How You’ll Find Success
- By identifying process improvements to help large scale teams optimize for efficiency
- By ensuring continuous communication throughout a programs lifecycle across cross functional stakeholders.
- Mentoring colleagues and providing actionable feedback
- Developing roadmaps for initiatives that can span multiple quarters.
- You’ll be responsible for the success of programs (which may span multiple teams and stakeholders)
- Interact with leaders from all facets of the Product, UX, and Engineering Organizations.
- Help drive key deliverables from a global perspective
- Communicate and drive initiatives across functions
- Create processes and mechanisms that are high quality, scalable, and sustainable
- Continually find ways to improve our processes
- Recruit, build and develop high performing teams members
- Develop and maintain strong collaborative relationships with key stakeholders across the company and serve as an advocate for the function
- Demonstrated success delivering on cross-functional programs
- Strong interpersonal and communication skills.
- 4+ years of organizing and running projects
- Qualtrics XM is the backbone of the world’s most successful companies.
- The PXE org is 1000+ employee organization with offices located all over the globe.
- $1800 Yearly Experience Bonus
- We take pride in our office design aiming at fostering creativity
- We believe in sharing Qualtrics' success which is part of the compensation for all employees
- Wellness Reimbursement
- Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.