If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year, +200k merchants generate over 4B€ in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

• We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do! 
• We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift! 
• We work with high intensity and have fun along the way.  We also celebrate the wins (a lot!). 
• We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work. 

💪Our career development philosophy. 

• We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential. 
• We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams! 
• We embrace opportunities to move the needle and make an impact beyond our scope. 

🤝Our commitment to being a force for good. 

• Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact. 
• We invest in doing good by dedicating time and resources into social and environmental initiatives. 
• We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

Glovo XL is a business specialized in on-demand delivery of big basket orders. With a presence in Poland and Portugal, we provide our customers instant access to the inventory of the biggest Polish supermarket chain, allowing them to have their groceries delivered in less than 2 hours. 

Our current goal is to build world-class logistics applications for big basket orders. This will allow us to unify our technology in the geographies we currently operate in and take on new challenges while having fun in the process.

THE JOURNEY

Join Glovo XL as we revolutionize Grocery Logistics in Poland! Lead our logistics operations with the largest grocery partner and beyond.

As the Head of Glovo XL in Poland, you'll drive growth and profitability for our Grocery LaaS solutions. Manage a dedicated team across operations, finance, and live ops.

Responsibilities include implementing data-driven plans for operational excellence and financial success. Own Glovo XL Poland's P&L and foster partner relationships from negotiation to LaaS solution roll-out. Coordinate with development teams for seamless technology integration.

Lead Glovo XL's transformation into a nationwide business. If you're ready to drive impactful change with operational excellence and vision, join us! 

• Be the primary person responsible in Poland for selling and implementing LaaS solutions for Grocery partners (Glovo XL).
• Act as the Glovo XL leader in Poland, overseeing the business unit with a strategic 360 view and managing a team of operations, finance, and live ops professionals.
• Execute the strategy to achieve growth and profitability targets for Poland.
• Take ownership of Glovo XL Poland's P&L, collaborating with central finance, operations, and a major grocery retailer, utilizing data to drive strategic decisions and implement projects to improve operational and financial metrics.
• Lead contract negotiations to establish strong partnerships with sustainable economics.
• Understand partner needs, evaluate product-market fit, and provide feedback to HQ team.
• Own the relationship with partners for LaaS solutions, serving as the main point of contact for requests, negotiations, development, implementation, and roll-out.
• Share partner feedback with product and operations teams to drive improvements.
• Coordinate with development teams on technical and operational matters.
• Analyze metrics and implement projects to enhance operational and financial performance. Operational hunger is a must!
• Monitor partners' daily performance and provide proactive support.
• Track financial aspects and operational metrics including implementation costs and profitability for key partners, ensuring the LaaS service is a success.

WHAT YOU WILL BRING TO THE RIDE

Experience

• Over 5 years of relevant experience in logistics, operations, retail, project management, or business development, including at least 2 years managing fast-paced teams.
• Proven track record in launcher / ops roles preferred.

Skills

• Customer-oriented with a strong operational drive and hands-on attitude.
• Proactive project management skills with a focus on what moves the needle.
• Analytical thinker who loves to solve problems (advanced Excel skills are a must).
• Ability to effectively communicate and drive change, with strong interpersonal skills and stakeholder management abilities.
• Proficiency in understanding software needs and facilitating communication between partners and technical teams.

Languages

• Fluent in Polish and English.

Attitude

• You enjoy working in a dynamic environment. Motivated by high-growth, high-performance startup environments with a fast pace and diverse responsibilities.
• Results-driven with strong leadership and business fundamentals.

Hands-on attitude: you’ll have to roll up your sleeves!

• Be an owner and proactively find solutions to business problems.
• Passion to make things happen. Strong operational drive and hunger for success.
• You're extremely agile and thrive in an ambiguous environment.
• You have an ambition that makes some people think you're crazy while inspiring others.

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!