This role reports into our Boston office Monday-Thursday (remote flexibility on Friday).

Our mission as a Global Talent Management organization is to support our people as individuals, members of teams, and as part of Wayfair. We seek to enhance productivity and retention by promoting employee welfare and inclusion, fostering collaboration and innovation, and driving employee professional growth - reflecting our commitment to our key business drivers, our customers, and our shareholders.

As a true business partner to our leaders, you will be tasked with providing strategic input, insight and advice on the people pillars and the impacts that our people have on the success of our site. You will tackle existing and potential future challenges through detailed understanding of the business objectives, key metrics, and KPIs driving success across your site(s).

What You'll Do

Serve as a business partner to key stakeholders for several corporate supply chain organizations, globally, which will require partnership with talent functions abroad and basic international employment concepts.  You will support your departments with the employee lifecycle which includes selection, onboarding, development, performance management, and off boarding.  You will also own project management, program development, compliance monitoring, and analytical reviews; along with leading and developing your own team.

• Lead, develop and manage local Talent team
• Serve as the business partner for key stakeholders, providing expert and objective advice, coaching, and counseling on talent programs, policy and procedures, employment/labor laws, conflict resolution, change management, and organizational development to those stakeholders but also to all employees, while effectively mitigating business and company risk.
• Lead complex employee relation investigations including harassment and ethics complaints, working with leaders to resolve issues.
• Manage performance related activities and compensation modifications
• Superuser of data to identify and report out on trends and insights, making recommendations to stakeholders and cross-functional partners and developing solutions that improve business results
• Support execution of established talent programs such as Performance and Compensation Cycles, Talent Planning, etc., initiating talent intervention to drive success
• Develop and implement talent programs tied to engagement and retention strategies 
• Support org design and structural changes to ensure consistency.
• Lead Outlet expansion strategies, serving as the POC for field Talent Business Partners as well as Outlet Operations team for programming, policy compliance; and scale initiatives to drive alignment and consistency.  This would include outlet launch support that requires travel.
• Serve as a backup for our Supply Chain Communications function, editing content and deploying communications as needed 
• Proactively stay connected to the business and Operations teams by attending regularly occurring meetings, and identify relevant initiatives that require communication and/or talent support and guidance
• Participate on project teams and additional workstreams, tasks, and initiatives as assigned.

What You'll Need

• 5+ years in a dedicated HR role with 3+ years of HR management experience
• Bachelor’s degree in Human Resources Management or related field required
• PHR, SPHR, or SHRM-CP preferred
• Program design and project management experience preferred
• Experience leading and developing a direct team
• Ability to build productive relationships and influence all levels of the organization
• Outstanding interpersonal, verbal, and written communication skills
• Service orientation with a consultative lens
• Ability to analyze, interpret, manipulate data as it relates to the HR function
• Comfortable adapting to change in a fast-paced, dynamic and ambiguous environment
• Ability to use independent judgment, problem-solve, be creative and committed to results
• Ability to travel approximately 25% of the time

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

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