Our Opportunity:

Chewy is seeking an HR Generalist to join the pack! This role is within the HR Shared Services & Team Member Experience organization, providing a broad range of HR support to our Corporate, Vet Care, and Customer Service organizations. Day-to-day you will support specialized Team Member requests that require additional review to support. You will also operate as a point of contact for Managers with questions on the day-to-day support of their Team Members. 

Are you a self-starter with a high bar on delivering excellence, actively seeking opportunities to improve processes to meet the organization's needs? We look forward to hearing from you!

What You'll Do:

• Interpret policies and procedures, incorporating knowledge of state and federal employment laws, ensure alignment with compliance and audit, and provide recommendations to resolve low-risk investigations
• Respond to inquiries and assist in resolving employee policies, procedures, and programs
• Conduct training in HR topics 
• Maintain relevant HR repositories, job aids, and SOPs to ensure tools and communications are up to date
• Recognize trends in requests from team members and partners for potential policy reiteration/training
• Support employee engagement and retention efforts by providing data and insights from surveys and feedback to HR
• Provide direct support in processes such as benefits analysis, leave/ADA accommodations, relocation support, immigration matters for sponsored Team Members, Contingent Workforce needs, background, drug, and support of compliant licensing
• Provide guidance and support in the creation of HR policies/procedures to support changes in Chewy policy and federal, state, and local regulatory laws
• Advise leaders on employee disciplinary actions, performance concerns, policy violations, and other employee relations matters, including documentation creation/review and guidance
• Review and approve voluntary terminations
• Coordinate and conduct Exit Interviews
• Maintain data integrity in various HR systems
• Partner accordingly to enhance reports for HRBPs and leaders that allow them to use self-service

What You'll Need:

• Bachelor's degree in Human Resources or related field or equivalent experience
• 3+ years of core HR experience
• Outstanding verbal and written communication, including high-quality document and report preparation
• Strong problem-solving and critical thinking skills
• Strong self-initiative and prioritizing abilities, and the ability to work well with ambiguity and change
• Ability to maintain confidentiality in handling confidential and personal information
• A proven track record of completing tasks with attention to detail, reliability, and a relatively quick pace
• Ability to collaborate with different levels of the organization to achieve results
• The position may require infrequent travel

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

If you have a question regarding your application, please contact HR@chewy.com.

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