Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

Location

We’re seeking a dynamic and motivated contributor to join our team in one of our key office locations: San Francisco. 

About the Internship

Come join our growing team to deliver amazing technology support experiences that fuel the vision of Dynamic Work for our employees. Technology experience is the guiding force of our work and our Workplace Technologies Support Interns help ensure we are providing world class on site technology support for our employees and our spaces.  

In this role, you will be responsible for speedy issue resolution for employee IT issues, proactive improvements, and have a strong customer first mindset.  You will be part of a globally distributed onsite support team that provides IT support for our employees as well as maintaining in-office technologies such as Zoom rooms, printers, digital signage, among others.  

You will also share knowledge with our employees, helping them to use technology to power their productivity as we continue on our journey. You will be a strong advocate for our employees, learning and understanding their technology challenges and championing change with our technology solutions that makes it easier to get our best work done. Our team is helping to transform the future of work, which isn’t easy but is tremendously fun and rewarding. We work on challenging problems, are data driven, and always focus on the employee experience

What You’ll Get To Do

• Daily support of onsite technologies including laptops, desktops, and workplace technologies. 
• Daily conference room system checks and preventative maintenance. This will include confirming function and fixing any found issues.
• Create knowledge base articles to support timely troubleshooting. 
• Create best practice videos for OktaTV.
• Break/Fix support as issues are discovered and resolving issues in a timely manner.  Resolving support tickets in a timely manner. 
• Learn how to prevent reoccurring issues and improve system stability.
• Become a resource for users to learn how to use conference rooms.
• Live event support during all company meetings and smaller meetings in All Hands space.
• Support remote users attending meetings and monitor event recording.

Who We are Looking For

• Currently pursuing a bachelor’s degree in Information Technology, Computer Science, or a related field and graduating December 2026 or Spring 2027.
• General IT troubleshooting skills.
• Ability to document technical systems and issues.
• Experience with networking and understanding of DHCP, DNS, VLANs and VPN.
• Experience with video conferencing.
• Experience with DHCP, iOS and Windows.
• Understanding of SaaS application management.
• Self-motivated, results-oriented, data-driven, adaptable, with strong time management skills.
• Experience with Confluence or other knowledge base platforms.
• Experience with ServiceNow is (a plus).
• Experience with Slack, Google Suite, MAC OSX, Windows OS, Okta.

Okta’s Intern ProgramAs an intern, you’ll do real work that matters. While you’re on board, you’ll work on meaningful projects and have an opportunity to see what working at Okta is all about. You’ll also have the guidance of your mentor and manager to help you develop new skills. Our interns have the opportunity to build a strong community - with their fellow interns, within their teams, and with the broader company. We want you to grow professionally and you’ll do that through participating in events like our Executive Speaker Series and Brown Bags. And of course, we want you to have fun too. 

We offer 12-week summer internships in the U.S. with two available start dates. You may choose from the following options: May 26 – August 21 or June 15 – September 4.P24325_3344196#LI-Onsite

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.