Jr Account Manager Retail (They/She/He)

Full Time
Lisbon, Portugal
11 months ago
About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. 

In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

Your work-life opportunity: Glovo is looking for a talented and ambitious Junior Account Manager to join our Q-Commerce team and contribute to our partners' Growth. Are you looking for a challenging experience in one of the fastest growing Startups? Do you want to contribute to building a product that will disrupt the on demand market?  Be a part of a team where you will:
  • Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews)
  • Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs
  • Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling) 
  • Ensure that Glovo has the best content 
  • Optimize Glovo visibility through marketing actions with our partners 
  • Improve Glovo’s revenue through commission renegotiation and selling assets
  • Improve operational efficiency of our partners by making sure we always deliver the best service to our customers
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
You have:
  • At least 1 year of experience in high-performance account management or Business Consultancy
  • Bachelor in Business Administration, Marketing, Industrial Engineering is a plus. Preferably with experience in FMCG or on-demand delivery industry
  • Comfortable working in a high growth and high-performance start-up with a fast pace
  • Computer literate; good knowledge of Google Docs and MS Office, Excel
  • Native portuguese and fluent English (C1)
  • Strong Commercial skills
  • Good communication and interpersonal skills
  • Project management skills, highly organized and detail-oriented
  • Problem solver, data-driven with an analytical approach 
  • An empathetic, inclusive and curious attitude
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!   Experience our Glovo Life benefits:  
  • Private health insurance
  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
  • Discounted gym memberships
  • Flexible time off (take the time you need) and hybrid working model (own your time)
  • Enhanced parental leave including nursery support!
  • Online therapy and wellbeing benefit
What you’ll find when working at Glovo:
  • Gas: Driven to deliver quality results quickly
  • Good Vibes: Bring positivity and communicate openly
  • Stay Humble: Self-aware and open to learning
  • Care: Uplift people and the planet
  • Glownership: Act as proud owners
  • High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!   Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook! Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/