At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations:, Lisbon, Portugal - Hybrid

What You'll Do

We are looking for a data analyst to join our team as part of the Revenue Operations Organization, reporting to the Director of Solutions & Services. As a key team member of a high-visibility organization, this role will lead critical company-wide initiatives that will shape our future success.

As a Data Analyst, you'll be instrumental in supporting various teams including Customer Success, Professional Services, Solutions Engineering, Customer Support, and Renewals. Your responsibilities will encompass generating insightful data reports, creating dynamic dashboards, and enhancing existing data-driven processes. Working closely with cross-functional teams, you'll leverage data to identify and recommend growth opportunities, streamline operations, and boost efficiency.

Responsibilities:

• Generate comprehensive data reports and dynamic dashboards to provide actionable insights for teams across Customer Success, Professional Services, Solutions Engineering, Customer Support, and Renewals.
• Collaborate closely with cross-functional teams to identify opportunities for process improvement and efficiency gains.
• Maintain and enhance existing data-based processes to ensure accuracy and relevance in decision-making.
• Analyze data trends and patterns to provide strategic recommendations for business growth and optimization.
• Drive the implementation of data-driven solutions to accelerate business growth and enhance overall operational effectiveness.
• Build and maintain reporting on key performance indicators to measure the effectiveness of lifecycle management strategies and initiatives, providing regular updates and insights to stakeholders.

Qualifications:

• Bachelor's degree in Data Science, Mathematics, Statistics, or a related field, coupled with demonstrated experience in data modeling and reporting.
• Proficiency in spreadsheet software such as Excel or Google Sheets, along with experience using BigQuery or, alternatively, relational database management systems like  MySQL or PostgreSQL, for data extraction and manipulation.
• Strong familiarity with data visualization platforms like Tableau, LookerStudio, or PowerBI, showcasing the ability to transform complex data into actionable insights.
• Basic understanding of Salesforce is advantageous, though not mandatory.
• Strategic thinker with a data-centric approach to problem-solving, adept at leveraging insights to drive business outcomes.
• Proven self-starter capable of working independently, prioritizing tasks effectively, and meeting deadlines in a dynamic environment.
• Excellent communication, presentation, and interpersonal skills, enabling effective collaboration and the clear articulation of findings and recommendations.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.