Junior Accountant - Accounts Receivable (m/f/d)
Hybrid in Munich (minimum of 2 days a week from the office)
SHAPE THE FUTURE OF PRIVACY WITH USERCENTRICSUsercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between data-driven business and privacy-led marketing for every size of enterprise. Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization, while achieving full privacy compliance. The Junior Accounts Receivable Accountant manages the full AR cycle — from invoicing through collections — ensuring accuracy, timeliness, and compliance across systems. This role plays a key part in maintaining cash flow health, supporting subscription billing through Chargebee, and ensuring accurate financial reporting in NetSuite.
Your Tasks- Resolve internal and external billing queries via Zendesk for the Usercentrics and Cookiebot brands.
- Manage billing in line with the contract lifecycle, including customer setup, subscription creation, and upsells in Chargebee.
- Issue customer refunds, credit notes, and reissue invoices as needed.
- Collaborate with Sales and Customer Support to resolve billing-related questions or discrepancies.
- Upload invoices and manage customer registration in client portals (e.g., Ariba).
- Reconcile payments from providers (e.g., Stripe, PayPal) in NetSuite to ensure accurate cash posting.
- Bachelor’s degree in Accounting, Finance, or a related field.
- High level of accuracy with a solid understanding of billing processes and their impact on accounting.
- Able to multitask effectively and collaborate across departments.
- Handles customer inquiries with professionalism and a strong sense of urgency.
- Resourceful in a fast-paced environment, able to identify and resolve issues efficiently.
- Experience with Salesforce, Zendesk, NetSuite preferred; strong willingness to learn.
- Familiarity with Chargebee, Ariba, Stripe, and PayPal is a plus.
- Joining Usercentrics means becoming part of a fast-growing, diverse and international team of tech enthusiasts and entrepreneurially-minded who build our success story together
- Company culture is important to us - we strive to continuously develop a positive, vibrant and inspiring environment that enables everyone to thrive both personally and professionally
- Get involved! We have plenty of initiatives and love to see people from all department enthusiastically participating and shaping our future together in different cross-department projects
- Your work-life balance is important to us too - we offer flexible working hours, hybrid working and the possibility of workcations (in accordance with our company policy)
- We always remember to have fun along the way, both in our day-to-day work and at our regular team events on site in our offices in Munich, Copenhagen, Odense, Lisbon and Prague or online
- You are the most valuable asset to our company which is why we’re happy to offer awesome benefits like our personal development budget, job-related language courses and a lot more (depending on your location) to focus on your well being