Our Opportunity:

Chewy is hiring a Learning Area Manager to manage a team of Learning Coordinators and on-the-floor-trainers.  You will implement pharmacy fulfillment center training across onboarding, continuous training, and new leadership assimilation.  We’re creating the premier pet health provider with a focus to drive operations and leadership development. We are passionate and results driven, but down-to-earth. We believe in excellence in all we do and accept nothing less. 

 What you'll do:

• Lead and support ongoing development, provide regular performance feedback for team of Learning Coordinators and large team of on-the-floor trainers at multiple sites as needed.
• Identify needs or gaps in learning process and in consultation with pharmacy operations teams
• Design training and development programs based on the organizational needs in consultation with Regional Learning Manager
• Recruit and observe team of on the floor trainers for process training
• Conduct train-the-trainer sessions
• Conduct Leadership training
• Facilitate courses or learning sessions with all process job roles and with Leadership as needed
• Track all training conducted across shifts and areas at multiple sites
• Maintain daily communication with Operations, HR, Recruiting and other teams
• Conduct remediation training as needed
• Maintain knowledge of operation processes for ongoing assessment of the training process
• Perform other duties as assigned

What you'll need:

• BA, BS or equivalent experience
• 1-2+ years leading a team within a training/learning, HR or similar function
• 1-2+ years in Operations or process improvement role
• Proficiency in computer usage, email, MS Office (Word, PowerPoint, and Excel, Outlook)
• Understanding of fulfillment/distribution center/warehouse processes and flow
• Well-developed observational and analytical skills
• Effective verbal and written communications skills
• Able to work flexible schedules / shifts as needed for 7 day operation
• Effective skills for planning daily/weekly tasks and adapting to competing demands
• Effective skills developing relationships across all levels and functions
• Experience leading teams at remote work locations is preferred
• Position may require some travel (<25%)

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

If you have a question regarding your application, please contact HR@chewy.com.

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