Our Opportunity:

Chewy is seeking a Manager, Facilities to join the pack in Bellevue, WA. This role is highly visible as often the first point of contact for clients, associates, and guests. You will be responsible for delivering exceptional customer service while coordinating and managing the day to day operations and maintaining an organized, best in class work environment.

You will be expected to support leadership teams and managers as well as interface with building management and vendors. A significant portion of this role is to handle the daily facility tasks and any maintenance needed in a timely manner. This person will brainstorm new ideas to ensure consistency of experience and culture among Chewy facilities.

What You'll Do:

• Supervise a team of office coordinators to ensure that the facility is kept in excellent condition to service our Chewy team members
• The client always comes first!  Be warm and welcoming while greeting associates, clients and visitors, answering incoming phone calls and conference room scheduling support. Manage the building visitor registration system with a personal touch
• Ensure that conference and training rooms are always tidy, accessible and stocked with supplies and ready for the next strategy session. Maintain inventory of all facilities related supplies, including management of asset inventory of non-IT equipment (desk, chairs etc.)
• Proactively ensure that senior leadership is ready and equipped for meetings, events, and senior-level meetings.  Manage vendors service levels including caterers, snack and beverage vendors, janitorial teams, building maintenance personnel as well as landscape and security personnel, as needed. Support procurement processes to ensure adherence to facilities budgets and oversight of vendor payments
• Be familiar with the office teams and maintain accurate office headcount and seating data and team allocations. Establish communication with team leads to support understanding of team requirements and changes. Assist with all associate and departmental office moves
• Support and facilitate shipping and receiving of all incoming and outgoing packages, parcels, and communications
• Provide timely communication and follow-up to business partners regarding building-related issues, and general facility information. Be a resource for information for the associates, customers and guests

What You'll Need:

• Ability to work independently
• Exceptional, enthusiastic and positive customer service skills 
• Superb communication skills, both verbal and written
• Facility management experience; 24/7 on call in case of an emergency
• Experience and understanding of budgetary processes
• Corporate purchasing systems knowledge
• Excellent organizational skills with a focus on detail
• Strong sense of responsibility and dedication
• Experience with vendor management
• Task completion in a timely manner
• Position may require travel

Bonus:

• Experience supporting 500 plus associates on daily basis
• 2-5 years previous admin office experience preferred
• Familiarity with Microsoft Office Suite (Excel/Word) a requirement
• Supervisory experience is very important
• Associate degree or higher preferred but not required

Compensation & Benefits:

Our pay range for a Manager, Facilities position is $65,500.00 - $98,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.

We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Non-exempt hourly team members accrue paid time off (PTO) while salaried-exempt team members have unlimited PTO, subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

If you have a question regarding your application, please contact HR@chewy.com.

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