Business Analytics Manager, Supplier Advertising & Merchandising Services

Supplier Advertising & Merchandising Services (SAMS) is responsible for the strategy and sales of self-service sponsored listings (Wayfair Sponsored Products, WSP), on-site and off-site display ads (Display), Wayfair Sponsored Shops (WSS), and Supplier-funded marketing (SFM, comprising event sponsorships, email, print catalog, etc.). Our mission is to drive commercial and operational excellence across a suite of advertising offerings and advise suppliers how to use these effectively to grow their businesses on our sites. 

Within the broader organization, the Analytics team builds analytics products to support key internal customers, inform the business on the impact of our strategies, build forward looking revenue projections, and define tech and reporting needs. The Analytics team is looking for a Business Analytics Manager to build these products, develop analytics to enable the business to scale, and enable the business to optimize the trade-offs between supply and demand investments. 

This role provides significant exposure to senior leadership and opportunities to work with a variety of cross-functional partners across Commercial and Technology organizations. A successful Business Analytics Manager is driven, flexible, able to think on their feet and solve ambiguous problems creatively. They have demonstrated skill with technical tools and processes through data analysis, data visualization, or other similar experience. Business Analytics Managers must be detail-oriented and thrive in a fast-paced, dynamic work environment.

What You'll Do

• Conduct rigorous analyses, generate data-driven, strategic insights, craft high-impact solutions, and deliver accurate results to stakeholders and leadership by leveraging the right statistical methods and advanced analytical techniques
• Serve as a thought partner with Product, Engineering, and Design teams to identify areas of opportunity, define / execute tracking plans for the toolset, and influence prioritization decisions with data
• Communicate findings with a clear point of view and compelling visualizations so your insights can be used to help drive product strategy
• Comprehend, extract, and massage information from large data sources including sales, clickstream, logistics, product, and customer databases to deliver business insights and recommendations that drive and accelerate revenue growth 
• Develop, distribute, and maintain scalable self-service tools and dashboards that align with broader departmental goals, allowing cross-functional partners to access data and identify meaningful insights
• Serve as the subject matter expert for data, analytics, and testing within the business unit to ensure accurate and proper interpretation of core business metrics and consumer behavior
• Oversee advanced analytics completed by team members, coaching and improving analytic code as needed
• Hire, train, mentor, and develop best-in-class analytical talent. May be required to manage a team of 0-5 junior analysts and/or provide informal mentorship as needed to ensure team return on investment remains high

What You'll Need

• Master’s degree in Computer Science, Mathematics, Economics, Statistics, Engineering, Analytics, Information Systems, or other quantitative and technically rigorous discipline required 
• 4+ years of work experience in analytics, business intelligence, data science, or engineering performing quantitative analysis; experience with startups and / or advertising a plus  
• Proficient knowledge of SQL / Eden, Google Cloud Platform, and Excel / Google Sheets with proven track record of insight development leading to action 
• Experience creating and managing data visualization dashboards using tools, such as Google Data Studio, Looker, Tableau, or similar for business reporting 
• Knowledge of Python / Git is preferred, but not required
• Strong technical aptitude with demonstrated experience leveraging large data sets to identify trends, drill into specific details, make recommendations, and deliver upon desired outcomes
• Strong organizational skills and attention to detail with the ability to manage and prioritize multiple projects at once
• Excellent verbal and written communication skills with the ability to tailor communication style based on the audience

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

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