Get to know OktaOkta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

Job Description: 

Okta is looking for a Marketing Operations Manager to join the Marketing Data Operations and Technology team. Okta has ambitious growth plans and is striving for operational excellence across the underlying marketing technology infrastructure to support the wider go-to-market organization. 

This role will be instrumental in optimizing our marketing automation and CRM processes, ensuring data integrity, and driving lead lifecycle management operations. You will work closely with various teams across the organization (including Marketing Automation, Business Technology, and Digital Marketing) to maintain and optimize Okta’s Marketing Operations infrastructure. 

Our ideal candidate will be a creative problem-solver with a strong technical aptitude and a passion for leveraging our tools to help solve business problems. This role will be reporting into the Sr. Manager, Marketing Operations.

Job Duties And Responsibilities:

• Oversee Marketo and Marketo integrations as a subject matter expert (including tool provisioning, supporting internal security initiatives, monitoring Marketo system health, and engaging with Marketo technical support teams). Develop and maintain comprehensive documentation including technical architecture, business requirements, and data dictionaries.
• Support and troubleshoot third party integration setup and dataflow into Marketo such as paid media, webinar platforms (On24, BrightTalk…etc.), content syndication vendors, and more. 
• Lead tool technical support and drive tool optimization in Marketo integrated systems, including Splash, 6sense, Folloze, and more.
• Routinely audit, optimize, and manage the core operational processing programs and architecture within Marketo. 
• Partner closely with the Marketing Automation & Analytics team to ensure that data collection and data transfer across Marketo and the Marketing Technology ecosystem support the marketing needs. 
• Partner closely with Legal & Privacy to manage Marketo privacy and compliance programs through audits, updates, and documentation. 
• Support extended teams like Marketing and Business Technology with Marketing Operations initiatives and inquiries. 

Skills & Experience:

To successfully undertake this role, the individual will be expected to have:

• 7+ years relevant Marketing Operations experience at a fast-growing B2B SaaS company
• Required: 5+ years of experience of managing and working with Marketo at an admin capacity - Marketo Certified Expert preferred 
• Required: Strong critical thinker and problem solver, with an eye for detail
• Required: Proven ability to collaborate effectively across functionally and geographically distributed teams
• Required: Experience of working with business stakeholders to understand existing workflows, business requirements and translate this into solution design and delivery.
• Required: Exceptional written and verbal communication skill with the ability to convey technical information in a clear and concise manner
• Preferred: Experience of working with Salesforce (preference for candidates who have worked directly with systems integrations with Salesforce). Candidates should be comfortable with the core Salesforce Object models
• Preferred: Candidates with exposure to a range of Marketing Technology applications: For example:
• Sales outreach platforms: Such as Outreach / SalesLoft. 
• ABM platforms: Such as 6Sense / Folloze. 
• Event tech platforms: such as On24 / BrightTalk / Rainfocus
• Data Enrichment Tools: Such as Leadspace/ Clay / ZoomInfo / Clearbit

"This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment."

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.