Are you ready to take your career to the next level by stepping into the Media Supervisor role? The Media Supervisor role is responsible for leading the planning, management, and execution of client’s media strategy in order to maximize client business/marketing objectives. This person must have in depth knowledge of all digital channels including display, programmatic, video, mobile, social, and other emerging channels. Experience in OOH and Print, is a must! This person will be a strategic leader both internally and in client presentation. This role will work closely with Marketing Science and Strategy to align media efforts to other marketing efforts. They will be responsible for owning the day-to-day client and key third-party vendor relationships. They will manage and distribute work across the associate planners, planners, and senior planners on the team.

You will:

• Coordinate and oversee the management, trafficking, optimization, and reporting of all campaign initiatives.
• Manage the billing team and provide final approval on all billing needs
• Oversee and approve all media campaign set-up and execution, including working with other internal teams and clients to secure deliverables.
• Provide strategic insights and optimizations for all client reports
• Research and prepare new information for paid media plans, RFPs, and presentations.
• Evaluate, build and maintain relationships in the display and emerging media community.
• Stay up to date on and advise the Media team on the latest trends in interactive marketing / media and developments.
• Lead the development of “Point of View” (POV) documents on new trends or special opportunities.
• Evaluate client needs and escalate needs or issues as they arrive to leadership
• Drive audience insights and channel strategy
• Sell in media initiatives to client
• Integrate with neighboring disciplines (MKS, Strategy, Creative) on overall campaign direction

You have:

• 5+ years’ experience as a Senior Media Planner, Trafficker and/or relevant role in Media
• In-depth understanding of search media campaign management and optimization practices
• Proven to be a proactive self-starter with experience leading large accounts within an agency in an integrated fashion (collaboration, data sharing, co-leading efforts focused on client satisfaction, growth, performance vs KPI’s)
• Outstanding ability to manage and develop a cohesive team in a fast-paced environment while maintaining a high level of stress tolerance
• Excellent relationship building with internal and external partners
• Strong communication skills and are able to present and articulate persuasive and cohesive presentations and points-of-view
• Proven to be a trusted advisor to senior clients and are seen as a vital part of their team;
• High levels of integrity, autonomy, and self-motivation
• Demonstrated ability to manage client relations including handling difficult client situations gaining optimal results for both the client and the company
• Full knowledge of Google Campaign Manager trafficking and reporting, DFP knowledge a plus.
• Previous experience with eMarketer, Nielsen ComScore, Mintel, Forrester, etc.
• Familiarity with Google ad products –bonus points if you’re familiar with Google AdWords.
• Detailed understanding of media and the digital landscape.
• Thorough knowledge of standard and rich media ad trafficking software for display, video, mobile and other emerging channels.
• Familiarity with and passion for media for TV/Radio

The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible!  CM new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.  The ask stems from our want to:

• Strengthen opportunity for continuous learning
• Improve collaboration and team relationships.
• Increase employee engagement

We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

What We Offer:

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Extensive winter holiday office closures
• Summer Fridays (off at 3:00 PM local time every Friday)
• Diversity and Inclusion Board with 12 affinity groups
• Internal Learning and Development programs
• Enterprise-wide employee discounts

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx