Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust.

Join us at Trustpilot as a Mid-Level Product Designer (Designer I) you will work closely with our business app team.  

You'll assist us in making it radically easier for businesses to understand Trustpilot’s offering, get to grips and adopt key features, and purchase the right package for them with ease and skill. You will contribute to achieving this by designing entirely new product journeys and bringing them to launch, optimising existing funnels, and implementing new initiatives and product thinking cross-functionally across Trustpilot.

As a Mid-Level Product Designer, you’ll work collaboratively with product managers, designers, and engineers to create user-centric solutions that amplify our consumers' voices and help businesses learn and grow. You’ll deliver delightful and accessible designs that meet user and customer needs, and business goals. You’ll be working on projects that range from researching, concepting and wireframing, to prototyping and completion, and you’ll have the opportunity to work across many of Trustpilot’s platforms.

What you’ll be doing:

• Work on exciting areas of product design (e.g. designing for trust, partner integrations, client acquisition and onboarding, converting free clients to paying customers, pricing plans, etc.)  
• Collaborate with cross-functional teams to understand product requirements and present multiple design paths
• Collaborate with senior designers and product managers in bringing larger strategic initiatives to life, supporting with mocks, decks, and documentation
• Use research and customer feedback to inform design decisions and help shape future roadmaps, ensuring we are building for real-world needs
• Develop a deep understanding of Trustpilot’s design principles and use industry patterns to inspire your work.
• Prototype ideas to illustrate complex user flows and bring your designs to life
• Present your work to stakeholders with confidence and clarity, promoting a collaborative environment
• Deliver high-quality UI and UX work consistently
• Identify opportunities to improve processes and bring them to the team’s attention
• Advocate for accessibility and inclusivity, ensuring all designs support diverse user groups

Who You Are:

• You have a solid portfolio showcasing strong UX skills, alongside UI expertise, ideally in consumer-facing digital environments
• You have a good technical understanding of SaaS products
• You possess a technical understanding, ideally of AI, APIs, data structures, or similar systems, enabling you to design for and collaborate effectively with engineering and product teams
• You have a background in product design, engineering or similar technical disciplines, with an ability to bridge technical concepts and user-focused design
• You are familiar with Figma or similar design tools
• You’re curious and open to learning, always seeking out new methods to elevate your design process
• You have advanced communication skills and can articulate your ideas effectively to a range of stakeholders

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• Pension and life insurance Health cash plan, online GP, 24/7 Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

#LI-LP1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 320 million reviews and 70 million monthly active users across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.