About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

As the Operations Manager, you will play a key role as the supply chain point of contact for European offices. You will be responsible for the product development operations and manufacturing of all in-territory and assigned global SKUs to meet Crunchyroll's high standards of collectible releases.

You will:

• Manage the Global release schedule and territory specific releases in conjunction with Sales and Product Development teams, ensuring workability and timing are met to expectation.
• Manage and coordinate multi-territory shared Home Entertainment master orders and licensor direct-delivered masters for the territory specific business.
• Manage Print Partner relationships and ensure accuracy and timely in-plant delivery of all standard and limited edition new release packaging components.
• Review and approval of packaging art for territory specific and assigned global releases to ensure content accuracy and art deliverables are to specification.
• Manage the BOM (Bill of Materials) process with the plant for all SKUs to ensure clear instructions are developed for each SKU build following the vision of the Creative and Product Management teams, for accuracy and in-territory standards and specifications.
• Provide clear direction to the plants on the timing of new releases along with providing print and manufacturing purchase order volumes based on Sales and Product Management projections.
• Initiate and continue ongoing analysis for standard operating procedures to ensure most efficient and cost-effective means are recommended and taken immediately.

In the role of Operations Manager, you will report into the Global Operations Manager based in the US. We are considering applicants for the location of London, England (this is a hybrid position).

About You

We get excited about candidates, like you, because...

• You have a BA/BSc degree
• You have 8+ years in Consumer Packaged Goods Supply Chain or equivalent experience
• You have a strong knowledge of MS Excel required along with a high proficiency in Google Suite
• You're able to work in a fast-paced, dynamic environment with changing deadlines
• You have knowledge of building Home Entertainment (DVD, Blu-ray, 4K UHD) products
• You are passionate about entertainment, animation, Japanese Anime, and pop culture
• You have a working knowledge of Japanese, French, and/or German languages (a plus)

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Best-in class medical, dental, and vision private insurance healthcare coverage
• Access to counseling & mental health sessions 24/7 through our Employee Assistance Program (EAP)
• Employer 5% salary contribution into a DC Pension Plan
• Allowances for Gym & Wellness, Meals, Commuting
• Free premium access to Crunchyroll along with monthly discounts to the Crunchyroll store
• Professional Development
• Company's Paid Parental Leave
  • up to 22 weeks for birthing parents
  • up to 12 weeks for non-birthing parents
• Hybrid Work Schedule
• Paid Time Off
  • Flex Time Off
  • 5 Yasumi Days
  • Half-Day Fridays during the summer
  • Winter Break

#LifeAtCrunchyroll  #LI-Hybrid 

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Kaizen. We have a growth mindset committed to constant forward progress.

• Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.