Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

What you’ll do

• Process all payroll including (but not limited to) scheduled semi-monthly US payrolls for both salaried and hourly employees, bonus, commission, and off-cycle payroll run (RSU).
• Audit and prepare for scheduled semi-monthly payroll during the payroll cycle.
• Create and maintain folders for each payroll run including supporting backup and software reports.
• Review HR PI files and upload in ADP. Keep track of hour rates, wages, compensation benefit rates, new hire information etc.
• Manage workflow to ensure all payroll transactions are processed accurately and timely.
• Reconcile payroll prior to transmission and validate confirmed reports.
• Review and audit all changes to payroll and file backup with each run.
• Collaborate with third party service team to complete the international tax filing on timely manner
• Responsible for ADP Time Attendant system updates and employee setup, provide the accurate time sheet report for semi-monthly payroll.
• Review timesheet entries for discrepancies i.e. missed hours, excessive over-time, missed punches and missed lunch breaks.
• Responsible for employee questions with regards to payroll and payments etc.
• Collaborate with HR team, Production, Operations, and accounting teams.
• Prepare payroll and labor analysis reports for upper management, finance, FP&A, and accounting department etc. as needed and upon request.
• Process accurate and timely year-end reporting when necessary (W-2, W-2c, etc.).
• Ensure compliance with relevant laws and internal policies.
• As required, contact payroll software technical support to address any issues or to research changes to procedures
• Understanding payroll GL and payroll accounting no experience required
• Experienced with month end closing process and reconciled payroll accounts
• Maintain payroll process is compliance with company internal control and SOX policy
• Understand the state, local tax filing requirements, collaborate with team for state tax registration

Your experience

• BSc/BA in Business, Accounting, or related field; professional certification preferred but not required
• 2+ years of experience processing multi-state payroll, general ledger entry and payroll accounting experience
• Hands on knowledge of payroll best practices
• Strong knowledge of federal and state regulations, excellent understanding of multi-location payroll and taxes
• Current knowledge of payroll procedures and related laws
• Strong PC skills including proficiency in Excel, Word, MS Office etc.
• Proven experience as a payroll specialist, coordinator, or similar role
• Familiarity with payroll software ADP Workforce Now (Workday, NetSuite, Blackline)
• A keen eye for detail with excellent attention to detail
• An analytical mind and good math & excel skills
• Outstanding communication skills (written and verbal)
• Multi-tasking, and prioritizing skills
• Ability to deal sensitively with confidential material is a MUST
• Proven record to communicate with various levels of management
• Strong work ethic and team player
• Trustworthy with attention to confidentiality

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.