Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Bready* to make a change?

The Tax Operations team works closely with our clients, agencies, and internal teams such as onboarding, customer care, and banking. Our primary focus is ensuring compliance with payroll tax filing and deposits for our clients.

The Tax Specialist will be responsible for contributing to the day-to-day success of the Tax Operations team. This individual will be responsible for the completion of tasks related to maintaining client tax profiles and ensuring a smooth client experience.  In addition, the Tax Specialist will serve as a key contributor to larger team and organizational initiatives to drive improvement and efficiency as we continue to grow.

*This is a hybrid role and will require onsite attendance at our Chicago, IL office 1 week per month*

About this roll*: 

• Thoroughly research and assist clients with resolving payroll tax notices
• Correspond with tax agencies regarding inquiries, penalty waivers and tax clearances
• Knowledge of payroll taxes including federal, state, local and paid family leave
• Obtain accurate tax jurisdiction account information to ensure timely filing and payment of payroll tax obligations
• Maintain individual performance to meet established team goals and OKRs
• Perform routine payroll tax profile audits of existing clients to ensure accuracy
• Assists in monthly, quarterly and annual tax filings
• Processes and submits basic amended returns on behalf of clients
• Collaborate with clients to complete Third-Party Agent (TPA) setup
• Participate in special projects and/or other duties assigned 

Do you have the right ingredients*? 

• Associates or Bachelor’s Degree preferred 
• 1+  years experience working in a similar role or closely related field
• Must be able to accommodate mandatory overtime for Quarter End months
• Prior experience in a customer service role
• Excellent written and verbal communication skills
• Effectively manage time and self-start projects
• Comfortable working with sensitive/confidential information
• Proficient in Microsoft Excel

Special Sauce* (Non-essential Skills/Nice to Haves)

• MasterTax Experience
• FPC or CPP certification

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

Base Pay Target Range: $53,000-$57,000

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.Pay Range$44,000—$70,000 USD

 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.