People Care Analyst - Morocco

Vollzeit
Casablanca, Morocco
vor 7 Monate

 

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

  • We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do! 
  • We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift! 
  • We work with high intensity and have fun along the way.  We also celebrate the wins (a lot!). 
  • We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work. 

💪Our career development philosophy. 

  • We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential. 
  • We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams! 
  • We embrace opportunities to move the needle and make an impact beyond our scope. 

🤝Our commitment to being a force for good. 

  • Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact. 
  • We invest in doing good by dedicating time and resources into social and environmental initiatives. 
  • We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

THE JOURNEY

  • Act as the POC for all labor administration issues, ensuring all employee documentation is collected and signed in the correct format 
  • Manage onboardings, offboarding, and all job changes for an Africa scope with an emphasis on Morocco
  • Set up and maintain an orderly and compliant physical archive
  • Proactively ensure the company is compliant with local labor law regulations
  • Manage benefits for employees including acting as the POC for several providers (benefits and payroll providers)
  • Compile and negotiate conditions for benefits renewals
  • Identify employee knowledge gaps and create relevant materials and training to fill those gaps
  • Contact employees with regard to matters related to employee documentation
  • Create process documentation and manage change management for process changes
  • Supporting People Operations Generalist in any other tasks related to internal audit or administration in Africa and other regions (if needed)
  • Collaborating with an external payroll provider in matters related to employee documentation

WHAT YOU WILL BRING TO THE RIDE

  • 2+ years of experience in labour administration ideally in an international environment
  • Degree/Background in law, politics, immigration law, employee relations, administration, business or similar is a plus
  • Ability to work in a fast-paced, growing start-up environment and work with all levels of management
  • Strong organization and project management skills
  • Proactivity
  • Great communication skills
  • Fluency and perfect writing skills in French, Arabic, and English. Knowledge of Spanish is a plus
  • You are based in Casablanca

Individuals representing diverse profiles, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

  • 💪 Private health insurance to keep you at your peak.
  • 🍔 Monthly Glovo credit to satisfy your cravings!
  • 🏖️ Extra time off, the freedom to work from home two days a week!
  • 👪 Enhanced parental leave, and office-based nursery.
  • 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations, and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!