About Index Exchange:

Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers.

We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large.

What’s it like to work at Index?

Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values and live them each day. They're‌ not just buzzwords.

We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.

Are you ready to join the programmatic evolution?

The People Operations Coordinator supports our employee life cycle with a specific focus on creating a seamless process for recruitment. This is a fast-paced, hands-on role ideal for someone who enjoys structure and brings a service-first mindset. You’ll focus heavily on interview scheduling, new hire agreements, and recruiting support, while also contributing to HR coordination initiatives across the employee’s lifecycle. 

Here’s What You’ll be Doing:

Talent Acquisition Support

• Coordinate interviews across global time zones with accuracy and professionalism
• Track onboarding task completion to ensure alignment with payroll deadlines 
• Handle employment verifications 
• Prepare general employment letters and new hire agreements  
• Support immigration-related documentation and processes  
• Own job requisition workflows, including ticketing, configuration in ATS, and scheduling kick-off meetings 
• Provide timely and clear communication to candidates to ensure a smooth and positive interview experience 
• Maintain recruitment trackers and reports, ensuring data integrity within the ATS 
• Assist with onboarding logistics, including offer letters and background check coordination 
• Contribute to ad hoc recruitment initiatives and ongoing process improvement efforts 
• Perform administrative tasks in support of People Operations, including data entry, document management, and support ticket tracking 
• Maintain accurate employee records across HR systems and ensure documentation is filed and accessible as required.

HR Coordination Support

• Update employee records and assist with data accuracy in our HRIS  
• Help administer routine HR processes (e.g., documentation, compliance tracking) 
• Support execution of people initiatives and respond to internal HR-related queries.

Here's What You Need:

• Post-secondary education in a relevant discipline (i.e. Human Resources or Business Administration)
• 1-3+ years experience in recruitment coordination, HR administration, or people operations
• Excellent written and verbal communication skills
• Exceptional attention to detail and strong prioritization skills in a dynamic setting
• Knowledge of Applicant Tracking Systems (ATSs)
• Ability to think on your feet and make adaptable last-minute changes with a calm, solution-oriented approach
• Experience with Microsoft Outlook and Office Suite. 

Why You’ll Love Working Here:

• Mental health first aid program that provides an in-the-moment point of contact and reassurance  
• Bi-weekly town halls and regular community-led team events  
• Multiple resources and programming to support continuous learning
• A workplace that supports a diverse, equitable, and inclusive environment – learn more here 

Notification

Index Exchange is aware that there have been recent scams directed toward candidates regarding job interviews and offers.

Please be vigilant and do not accept interview requests, job offers, or other hiring-related documents from anyone other than our dedicated recruitment team, from the domain of @indexexchange.com. Our interview process consists of several steps, including phone screens and video interviews. We do not conduct interviews via an email questionnaire or request money at any point in the process.

We remain dedicated to resolving this matter and we appreciate your support.

Equal employment opportunity

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.

Accessibility for applicants with disabilities

Index Exchange welcomes and encourages individuals with disabilities to apply to work with us. 

If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.

Index Everywhere, Index Anywhere

Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be. 

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