About Us:

LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.

We love going to work and think you should too. We are customer obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. 

This position is open to remote employees - with the flexibility to work out of your home office full-time. You'll still have easy access to and support from your manager, and frequent video meetings to keep you seamlessly integrated into your team. If you travel to a Center of Energy, you’ll be able to work out of our office spaces while you connect and collaborate with your team. We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best. 

LogicMonitor is an equal opportunity employer. We deeply care about our employees' well-being, creating an environment where everyone feels valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. When you join LogicMonitor, you're not just an employee to us, but a valued member of our community. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row! 

This is a once in a lifetime opportunity to be a part of an organization with an outstanding product, operation and culture. We are seeking an experienced AIOps seller who has sold extensively at the enterprise level to work closely with customers/prospects, functional leaders, organizational units, and subject matter experts, driving the AIOps solution business. This is an overlay sales position, acting primarily as a quota-carrying solution seller, while also assisting as a strategic liaison to marketing, product and customer success teams to help maximize success of newly launched AIOps products.

Here's a closer look at the duties in this key role:

• Meet and exceed AIOps pipeline and revenue targets with overlay responsibility
  • Close both net new accounts and grow existing accounts
• Act as an AIOps domain expert and strategist in specialist-selling activities, both externally at clients and internally with LM sales teams
• Effectively convey the unique value, capabilities, and differentiators of LM's AIOps-related products 
• Work with a cross-functional team (including product management, product marketing, and others) to shape the go-to-market motion for AIOps related products and their connection to the LM Envision Platform.
• Support pipeline generation teams, ensuring their understanding of competitive positioning of AIOps related products within customer organizations and against other vendors
• Partner with Sales and Sales Engineering teams to develop account strategies that address customers' specific needs
• Support Sales Specialist leadership 
• Act as an extension of the Product Management team by delivering the solution roadmap, capturing client feedback, and identifying changes in the market and competitive landscape
• Work with Product Marketing to as a subject expert for creating collateral and generating campaigns that drive demand
• Act as an ambassador at major customer and industry events
• Continuously stay abreast of the latest trends in AIOps computing and impact to organizations

What You'll Need:

• Bachelor's Degree in Business Management, Information Systems, or similar field, or equivalent experience required
• 4+ years Solution selling or specialist-selling experience 
• 10+ years in a customer-facing B2B sales role
• AIOps, observability and monitoring domain expertise, with focus on Cloud
• Selling-systems expertise with an emphasis on Salesforce and other Go-To-Market focused tools
• Ability to simply articulate complex technologies
• Proven track record of growing the business and exceeding sales targets

Benefits:

At LM we believe that a total rewards package should be built with the whole person in mind, so we’ve designed a total rewards package that’s almost as complex as you are. We want to support our employees to be healthy and happy!

Whether you’re working from home or one of our Centers of Energy, US benefits for LMers include but are not limited to: unlimited vacation, health, vision, and dental insurance, robust parental leave, a 401K with company matching, a monthly Work Well reimbursement, Employee Equity Program, Professional Development funds, unlimited opportunities for growth, and more.We are committed to our employees' physical and mental health, and offer various wellness programs (including a Calm membership for you and your family!) as part of our holistic approach to employee success.

For more information on our benefits and culture, visit https://www.logicmonitor.com/careers

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Anticipated Application Close Date: 06/10/2024

LogicMonitor believes in pay transparency, so we provide the base salary ranges for all of our jobs in the United States. Actual base salary offered will vary depending on factors including but not limited to: location, education, experience, skills, and qualifications. As part of our holistic compensation philosophy, LogicMonitor also offers many competitive elements in our total compensation package for US employees, such as bonus or commission compensation in addition to the base pay, an equity program for all full time employees, 401K matching, and other rewards.