Principal Program Manager
Principal Program Manager | Tripadvisor
About Tripadvisor
We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
The Program Management, Strategy & Transformation team is responsible for leading programs across the organization to execute Tripadvisor’s strategic plan. By implementing the PMO framework and building relationships with key stakeholders, program managers empower their teams to deliver programs in a consistent, measurable way with a focus on continuous improvement.
The Principal Program Manager reports to the Associate Director of Program Management and is responsible for the coordination, progression, and successful delivery of complex, cross-functional programs that support Tripadvisor’s strategic plan.
In this role you will have exposure to many areas of the business and will influence a program’s vision and implementation. You will collaborate with teams including Product, Engineering, Commercialization, Marketing, Design, and User Research to structure and execute a program’s operational and strategic initiatives . You will work with key stakeholders to lead program needs including business planning, creation of a communication plan tailored to different levels of the org, and governance of risks and issues.
Job Location: Hybrid
This role is a hybrid position that requires 3 days per quarter in our Needham, MA office.
What You’ll Do
- Build a cohesive program using the PMO framework and drive best practices in the organization. Manage the program to deliver against the company's financial plan and make measurable progress against the company strategy.
- Manage a twice annual planning process to operationalize the program roadmap and business plan.
- Manage the execution and on-time delivery of key projects within the program.
- Develop and lead a robust communication plan including regularly scheduled meetings, written communications, and executive reporting dashboards.
- Use a structured approach to prioritize program needs considering factors such as business goals and resource constraints. Build relationships with program stakeholders and leadership to influence decisions and tradeoffs needed to drive program success.
- Develop and govern a risk & issue management plan to identify blockers and solutions needed to drive program delivery within deadlines.
Skills & Experience
- 4+ years experience as a Project or Program Manager or similar role.
- Exceptional program management skills with a demonstrated ability to lead cross-functional programs through collaboration and communication.
- Experience implementing the PMO framework and related artifacts.
- Experience in managing stakeholders and building relationships with colleagues and partners, including senior leadership. Able to influence a team to make tradeoffs and prioritization decisions that help the business.
- Demonstrated experience working in a fast-paced and matrixed environment.
- Excellent organization skills with rigorous attention to detail.
- Advanced written and verbal communication skills. Ability to successfully lead meetings with a large number of stakeholders.
What We Offer
- Flexible activity-based working fostered collaboration and productivity
- Inclusive global travelers community welcoming diverse perspectives
- Competitive salary package including performance bonuses and equity plan
- Development programs, managerial courses, and learning series
- Health insurance covers medical, dental, and vision for families (varies by country)
- Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
- Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
- Employee assistance program for short-term counseling and free Calm app subscription
- State-of-the-art offices: dining, coffee points, and leisure areas
The salary range for this role is $95,000 to $115,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, sales or revenue-based metrics, and business or organizational needs. This compensation range may also be modified in the future
If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message.
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