Job Description: 

Factor_ a brand of HelloFresh is seeking a Production Manager. As Production Manager, you will deliver strategic operational leadership across all aspects of production and will cultivate a culture that is second to none. You will be hands-on and immerse yourself in the trenches to optimize productivity, promote growth, spark innovation, and incite change from within. We're searching for a visionary leader who is excited to build something awesome and share it with the world!

You will ….

• Manage the day-to-day production operations, ensuring on-time and accurate delivery of customer orders
• Drive continuous improvement in production, quality, cost, and delivery initiatives
• Build and maintain relationships with hourly associates, managers, carrier partners, vendors, and various departments within HelloFresh
• Effectively engage, coach, motivate and lead the Production team for career progression and development
• Monitor communication between multiple production lines to eliminate downtime
• Establish procedures, metrics and processes to drive productivity and optimization
• Analyze and identify areas of improvement in cost savings, production, and lead times
• Create, learn, and assist on strategic planning and forecasting to improve existing production issues
• Create a positive team dynamic that encourages all employees to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience

You are…

• Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas
• Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Strategic: you recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency
• Problem-solver: you have a knack for production planning and are a critical thinker who uses logic to identify alternatives and present solutions to complex problems while thinking in terms of contingency plans
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none

At a minimum, you have…

• Bachelor’s degree preferred, diploma or GED required
• 5+ years of operational leadership in food manufacturing/production plant
• Prior experience in direct to consumer fulfillment / eCommerce operations
• Understanding of food safety regulations/compliance (SQF, HACCP, AIB, BRC)
• Proven success managing teams of 100+ employees in a hyper-growth organization - our culture is a critical part of our success, and you need to help drive it
• Effective project management skills, well-versed in Lean Manufacturing/Continuous Improvement (Six Sigma, APICS, Kaizen certification a plus)
• Efficient Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.) capabilities