As a Project Manager, you are a creative and strategic thinker with a passion for digital projects and an innate drive to understand every detail about a client’s brand, business, and customers.  You thrive in a fast-paced environment, seamlessly moving from client needs to team collaboration, ensuring that every project is delivered with precision and excellence.  With your agency experience, you know how to hit the ground running, manage multidisciplinary teams, and navigate the dynamic flow of creative campaigns and digital deliverables.

You Will:

• Serve as the primary point of contact between the client, internal team, and vendors
• Guide clients on project success and facilitate consensus
• Align the team with client insights and objectives
• Develop comprehensive project plans with budgets that align with client interests
• Track and communicate project scope, status, and deliverables
• Facilitate meetings and manage risks, ensuring quality in all deliverables
• Foster a collaborative, positive environment that motivates the team to produce award-winning work
• Oversee project budgets, forecasts, POs, and invoices, while identifying and mitigating project risks
• Provide regular project status updates to stakeholders

You Have:

• 2-4 years of experience managing digital campaign projects within a marketing agency
• Strong background in fast-paced agency settings or marketing experience on the client side
• Proficiency with office and project management tools (Smartsheet, Excel, MS Project, Jira).
• Strong understanding of project management principles, change management, and revenue forecasting
• Exceptional communication skills, responsiveness to feedback, and leadership abilities
• Solutions-focused mindset with strong attention to detail and are able to maintain organization under pressure.
• Proven skills in managing client conversations around project scope, schedule, and budget

What We Offer:

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Extensive winter holiday office closures
• Summer Fridays (off at 3:00 PM local time every Friday)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts

Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx