From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video.

Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now….

Meet Synthesia

We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2.

In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We’ve raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.

You will act as an extension to the sales team by working closely with Sales reps on our highest-value clients. You are capable of engaging in business-level and technical conversations at multiple levels of the organisation - an ideal role for an individual who wants to expand their career with a fast-growing software company.

• Partner closely with Strategic and Enterprise Account Executives to deliver high-quality customer-facing documentation in support of sales objectives 
• Handle Security questionnaires from top tier clients 
• Collaborate and build strong relationships with internal teams including Finance, Legal, RevOps, Infosec, Services, and Sales
• Manage legal redlines, escalations and approvals with Legal parties on both sides
• Maintain a highly organised pipeline of deals from negotiation to close
• Input orders, confirm they are accurate and processed according to client requirements, and ensure related information is passed onto the relevant teams
• Liaise with suppliers and 3rd party partners 
• Assist directly with customer queries and requests related to contracting process
• Use Salesforce and other internal systems to create quotes, proposals & contracts 
• Attend internal sales meetings & stay up to date on strategic changes related to product, pricing and process 
• Adapt as the Sales Operations role and duty continues to evolve, and embrace technology as a way to drive efficiency and support business needs
• Identify and participate in process improvement initiatives

• 2+ years relevant work experience in a sales or operations role
• Technical aptitude and experience with Salesforce
• Familiarity with sales cycles and B2B environments
• Excellent written and verbal communication skills
• Ability to multitask in a fast-paced and demanding environment
• Strong attention to detail, organisation and problem solving skills
• Previous experience in a high-volume order processing and/or data entry role
• Experience managing large and complex projects
• Ability to provide outstanding customer service
• High self-motivation, responsibility, and flexibility to achieve results
• A self-starter with a “can do” attitude
• Ability to build effective customer and internal relationships
• Able to work on tight deadlines
• Knowledge of project coordination
• You are based in London or Europe

At Synthesia we’re passionate about building, not talking, planning or politicizing. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here.

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

💸 A competitive salary + stock options in our fast-growing Series C start-up.

🏥 Private Medical Insurance (London)

🍼 Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay

🌴 25 days of annual leave + public holidays in the country where you are based.

🚲 Cycle to work scheme (London).

🥳 Regular socials and company retreats + free office snacks and regular tasty lunches! (London)

👉 A generous referral scheme.

🧓 Pension contribution/salary sacrifice. (London)

💻 A brand new computer + monitor and an additional home office set-up budget.

🚀 A huge opportunity for career growth as you’ll help shape a market-defining product.