A Senior QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, project managers, designers, and developers to ensure QA standards and client satisfaction are delivered thought-out the account. A Senior QA brings analytical thinking and support to the team, and QA leads many tasks.

You will:

• Analyze, test, document and recommend Automation tools for different projects
• Guide, coach and teach other team members regarding the Automation process
• Evaluate improvements to update current Automation framework
• Is responsible for performing any of the QA tasks with barely any guidance
• Plans, conducts and technically directs projects or major phases of significant projects
• Responsible for analyzing and understand requirements, and design specifications to ensure a quality process
• Responsible to attend, leading, and organizing meetings on behalf of the team
• Responsible for promoting and evaluating QA values and principles for the QA, everyone in the company, and our clients.
• Support QA lead to work and motivate other team members in a team-oriented and collaborative environment with technical and non-technical team members.
• Responsible for communicating test results, issues, and risks to project team members, project managers, and QA management through the different channels
• Responsible for promoting effective communication, participation, and involvement amongst QA members.
• Responsible for test data identification
• Creating and maintaining comprehensive test plans
• Writing and maintaining test cases/scripts following high-quality standards
• Create traceability matrix documents based on project requirements
• Create checklist documentation based on project requirements
• Performing functional and non-functional testing
• Develop test design documents to cover requirements
• Plan and schedule test activities to ensure quality
• Apply industry-standard testing methodology, strategies, and industry best practices
• Create defect tickets and track issues to resolution and risk analysis of said issues
• Report creation and related metrics at different levels
• Overseeing, delegating, and coordinating work with other QA Associates and apprentices.
• Development of junior staff members
• Creating and executing regression tests based on design specifications and requirements
• Support QA Lead in QA estimations.
• Responsible for identifying with the QA lead areas where automation tools can be applied for the benefit of the project
• Identify and raise risks

You have: 

• Advanced English Proficiency (B2+/C1 reading, writing, and conversation).
• Bachelor's degree in software engineering.
• 4+ years of experience in Software Quality Assurance - Automation.
• 1+ years of experience in Agile Methodologies for software development.
• 3+ years of experience working with local and offshore teams.
• Knowledge and experience automating with Selenium, Cucumber, Ruby, Cypress, and Javascript.
• Capable of building proof-of-concept prototypes
• Working experience with CI/CD (Jenkins)
• Proficient skills in programming in Java or Ruby. 
• Knowledge and experience in Object-oriented programming (OOP).
• Knowledge and experience in Page Object Model.
• Experience working on Git (Bitbucket).
• Desirable knowledge of collaboration and issue-tracking tools such as Box, Jira, and Confluence.
• ISTQB Certification is a plus.
• Desirable knowledge in AEM. 

What We Offer:

• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• End of year closure days (not deducted form vacation balance)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx