An Intermediate QA Analyst reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, Project managers, designers and developers to ensure QA standards and client satisfaction are delivered. He/She Provides execution of QA tasks with speed and great quality for the overall agility of the QA team. The ideal candidate should have a strong background in detail oriented process, a keen eye for detail, and a passion for ensuring the quality and reliability of regulatory processes.

You will: 

• Collaborate with project teams to understand the FUSE/MLR submission requirements and execute detailed processes for regulatory approval of websites.
• Follow structured process and detailed guidelines for preparing website submission files (i.e., capturing website screenshots and adding annotations according to requirements)
• Participate in regular team meetings to discuss project progress, challenges, and opportunities for process improvement.
• Provide accurate and timely updates on progress via defined channels and tools (i.e., Azure DevOps). 

You have:

• Minimum of 1 to 3 years of professional experience as a QA/Business Analyst or other detail oriented, process focused role.
• Proficiency in executing detailed processes.
• Strong attention to detail, with the ability to identify, isolate, and report issues effectively.
• Excellent communication skills to interact with cross-functional teams.
• Experience working in an Agile/Scrum development environment is a plus.
• Use of Figma or similar design tools is a plus.
• Pharma experience is a plus.
• Experience editing a CMS is a plus.

The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible! CM new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:

• Strengthen opportunity for continuous learning.
• Improve collaboration and team relationships.
• Increase employee engagement.

We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx