Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role:  Resource Manager ( FTC -12 months)

Location:  Amsterdam, Netherlands

Working with the Producers and Account Management the Resource Manager will have strategic oversight of each market within the Emerging Market and CIS region and ensure the account is resourced efficiently. Liaising with each market, the Resource Manager will  help to assess capacity levels at key milestones before the projects land and work with the teams to provide resource solutions to support each project. The Resource Manager will also manage a pool of ‘shared Talent’, which can support any and / or all of the various markets within their regions.

• Regularly meet with the dedicated Producers and Account Management from each market to forecast incoming projects and build resource solutions.
• Identify and resolve any potential resource conflicts and resolving/ or escalate to Production Leads/ Account Director prior to a crisis occurring.
• Help to provide solutions to bottle necked projects and how we can either (and not limited to):
  • Share resource from other regions
  • Stagger deliveries
  • Stagger the start of projects
  • Identify priority projects
  • Look for opportunities of reusing assets,
•  Works in close contact with the Resource Managers in other sites relevant to the client to ensure effective resource management across both sites and to pull the weekly traffic report.
•  Supply weekly reports pertaining to forecasted capacity and highlight any potential issues and / or lull’s in capacity.
•  Ensure on a daily basis the team is all busy and work is being evenly spread amongst the team.
•  Share weekly utilisation reports to showcase efficiencies gained
•  Builds strong and mutually beneficial relationships will all discipline leads
•  Responsible for allocating and monitoring ‘Shared Talent Pool’
•  Working with global and hub-based resource team members to provide movement of resources across sites.
•  Knowledge of the contractual core team, assisting predictions of resource requirements.
•  Ownership of skill-set matrix for members of staff in designated area/on-site
•  Identify a network of direct/reliable short-term support staff in localised areas
•  Understanding and ensuring client specific contract terms are adhered to.
•  Successfully manages the teams' expectations on the delivery and capacity of the studio.

•  Excellent organisational and communication skills, including attention to detail
•  Comfortable booking and managing resource in studio settings with high-volume, fast-paced work
•  The ability to multitask effectively and deal with constant requests and changes
•  The understanding of agency and account processes
•  Good negotiation and problem-solving skills
•  Experience dealing with global teams and resources.
•  Encourages others and demonstrates good leadership skills in cross-discipline, multi-level team
•  Challenges convention by exploring alternatives
•  Possess an entrepreneurial spirit and willing to learn the key skills for running a business
•  3+ years of relevant experience in:
  •  Paid Media
  •  Digital & Programmatic
  •  Print
  •  Social
  •  OOH
  •  Retail
  •  Production
  • Adapting and Activating Toolkits

Req ID:11189#LI-JP1 #LI-midsenior #Onsite

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations    

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.