Toast Overview:

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Job Overview:

The Salesforce QA Engineer is an advocate and quality obsessed, designs, engineers, and maintains a full suite of Salesforce testing solutions and QA processes, supporting a fast paced Salesforce Admin and Development team. Acts as a subject matter expert for system health and QA best practices, contributing toward predictable delivery of quality releases.

What you will do:

• Gather and analyze requirements to deal with ambiguity from business teams and stakeholders to determine QA needs for all application change requests.
• Develop test strategies for multiple projects and execute test plans working in an Agile environment.
• Collaborate with cross-functional teams and QA leads to balance priorities, risk, and schedules.
• Generate and maintain reusable test data.
• Implement, improve, and maintain existing test suites for both the Developer and Administrator teams.
• Partner with automation teams to prioritize test cases, debug failures and keep the team updated with change in workflows.
• Lead periodic release regression test cycles and UAT events.
• Proactively bring issues to the attention of the team, and propose and implement solutions to solve them.
• Partner closely with the development and customer support teams to replicate and resolve issues.
• Define and Track QA metrics to meet the organization goals.
• Mentor junior team members.

Do you have the right ingredients?

• 6+ years of working knowledge on SalesForce core functionality including CPQ, Amendments, Marketing, Quoting & Contracting and Payroll.
• Prior experience building and executing test plans on a complex software product within an Agile environment (manual testing required, automated testing is an advantage)
• Proven experience identifying, replicating, and communicating defects to appropriate teams, and collaborating on a resolution plan.
• Flexible and experience working with global teams.
• Excellent analytical and problem-solving skills.
• Strong debugging and troubleshooting skills.
• Excellent oral and written communication skills.
• Responsible, organized, self-disciplined, self-motivated, process oriented, able to work with little or no supervision.

Bonus ingredients (a pinch of salt):

• Programming skills (Java, Python, SQL, etc...)
• Experience with any of the following Enterprise Applications: Netsuite, Workday, ServiceNow
• Familiarity with Test Driven Development
• Comfortable establishing integration tests for REST and SOAP APIs
• Experience with version control tools (GitHub)
• Knowledgeable of Salesforce Version Control and Release tools (Copado)
• Knowledge of Salesforce tooling API and Debugging logs

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.