Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Senior Account Director

Location: This role is requires both office attendance at our London head office and on client-site in Tadworth, Surrey. 

Working in partnership with a group of clients, the Senior Account Director leads the day to day of the individual account working closely with the client and the team. The role ensures delivery against growth and account performance targets, alongside maintaining positive working relationships across all accounts in the group.  

Reporting to the Group Account Director or The Managing Partner the Senior Account Director oversees the team within their portfolio with support from the capability leads.    

• Line management of Account Directors and Senior Account Managers, with oversight of Account Managers and Account Executives
• Handle revenue growth through the existing portfolio and supporting new business wins
• Provide accurate gross profit & MI reports to senior management, including margin management
• Build strong value-add client relationships at various levels – particulary at Brand Management level. 
• Work in collaboration with clients and be responsible for Brand Guardianship on their projects to ensure that the client experience is as positive as possible. 
• Own the execution of projects, run rates and client satisfaction through catchups with job owners and the weekly account/project management WIP.
• Help identify and convert business development and new business opportunities with assigned clients.
• Financial responsibility of up to £2M

• Experienced leader and a strong understanding of how to motivate teams and clients
• Experience of building and sustaining meaningful client partnerships whilst maintaining a strong commercial focus.
• Results driven – creation of and delivery against business plans driven by growth targets
• Excellent communication skills to be able to robustly present ideas to clients, and continually cascade knowledge / news throughout immediate team and the wider business
• Confident working autonomously with partner or 3rd party agencies
• Excellent presentation skills – both written and spoken
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.
• Proactive and creative with the ability to generate ideas and practically contribute to studio output.
• 8+ years of relevant experience.

Req ID: 9940

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Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations    

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.