Senior Account Executive
At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.
Senior Account Executive
Why We Have This Role
We are looking for an Senior Account Executive that will lead all sales efforts within his/her assigned territory, including prospect identification, lead generation, sales calls, managing the sales cycle, proposal, business case and contract negotiation through to deal closure. The Senior Account Executive is expected to meet sales goals established by their Sales Director while delivering the highest standard of integrity, quality, and customer service to our clients. This role is to be based in Singapore.
How You’ll Find Success
The Account Executive is expected to lead all sales efforts within his/her assigned territory, including prospect identification, lead generation, sales calls, managing the sales cycle, proposal, business case and contract negotiation through to deal closure.
You are expected to meet sales goals established by their Sales Director while delivering the highest standard of integrity, quality, and customer service to our clients.
- Generate new leads through networking and prospecting, including cold calling, as well as leveraging marketing and PR activities of the company;
- Establish, manage, and maintain relationships between Qualtrics and senior executives of the client and prospect companies;
- Make sales presentations to customer and prospects at all levels and in a variety of departments (such as Customer Experience, HR and Marketing) of the Fortune 1,000 companies and other accounts within a prescribed territory. Address product uses, benefits, competitive advantages, business terms and facilitate optimal technical follow-up to close the sale;
- Target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.);
- Interface and develop professional relationships with existing clients and prospects throughout the organisational levels;
- In collaboration with Qualtrics' marketing team, develop and execute demand generation campaigns;
- Coordinate and actively participate in contract negotiations;
- Act as representative of Qualtrics at industry conferences and association meetings;
- Partner with Marketing on leads from trade shows and campaigns;
- Sales process management;
- Develop and maintain in-depth knowledge of Qualtrics' solution offerings with particular focus to the measurable business outcomes our customers achieve;
- Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing;
- Meet or exceed quota expectations;
- Participate in sales planning status meetings.
- The Senior Account Executive is expected to lead all sales efforts within his/her assigned territory, including prospect identification, lead generation, sales calls, managing the sales cycle, proposal, business case and contract negotiation through to deal closure.
- Experience selling Enterprise, value-driven SaaS solutions.
- Enhance your sales and problem-solving skills.
- Learn how to manage challenges and identifying solutions.
- At least 6+ years of recent experience selling complex SaaS application software solutions to a major vertical market.
- Experience selling SaaS solutions to market research, marketing and human resource departments within Fortune 1000 companies.
- Acquiring clients, negotiating, and selling the Qualtrics Research Software platform to marketing and research executives of Fortune 1,000 companies, governments NPOs and/or academic institutions
- Leading potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs
- Bachelor Degree
- Evidence of regular 1st line positioning & demo expertise viewed favorable.
- Contributing in weekly meetings with meaningful insights
- Experience using Salesforce.com and Mac proficiency a plus
- Strong communication skills including written, analytical, presentation and verbal (English- Must, Bahasa - Plus) with the ability to effectively develop materials that are appropriate to the audience and evangelize key concepts and best practices
- Entrepreneurial spirit with a high tolerance for ambiguity and complexity
- Ability to collaborate with teams across the organization while also being able to work independently and as a self-starter
- Passion for solving customer challenges coupled with a commitment to customer experience and satisfaction
- Ability to properly explain technical tasks to non-technical stakeholders
- Ability to multi-task as he/she will be expected to work on multiple engagements/initiatives simultaneously.
- Business travel may be required
- A comprehensive total rewards package consisting of base, sales incentives and generous benefits. We believe in sharing Qualtrics success which is part of the compensation for all employees.
- Private health insurance - top of the range coverage for medical and extras benefits.
- Annual Experience Bonus - we want to facilitate some great experiences for our employees. Put this bonus towards an experience you’ve always wanted to have!
- Quarterly Wellness Stipend - we take care of your physical and mental wellbeing with a fantastic reimbursement program.
- Catered lunches in our Singapore office - 5 days a week. We also have a well-stocked kitchen full of snacks, drinks and other goodies.