Join the team as our next Senior Accounts Payable Specialist

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

This position is needed to support Accounts Payable Global Delivery. This person will be responsible for auditing the accounting of invoices and Purchase Orders, Travel & Expense Accounting Audit, handling queries & Month End Closing. Ability to adhere to agreed SLA’s,  analyze invoice issues and interpret problems & probable solutions is a prerequisite of this role. This position is based out of our Bangalore, India office and will report to the Accounts Payable Manager.  

In this role, you’ll:

• Drive continuous improvement!
• Meet agreed Service Level Agreement
• AP SME: Master purchase orders, invoices, T&E, credit cards, resolve issues, and deliver insightful reports.
• Ensure effective and timely response to stakeholder enquiries.
• Highlight deviation and suggest process improvement.
• Perform month-end activities related to Accounts Payable and ensure timely completion. 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

Responsibilities

•     Bachelor’s degree in finance or commerce.
•     7+ years’ experience working in a finance function preferably at a fast-growing Technology company. Experience in a Shared Service Center environment is a plus.

Accounts Payable:

• Oversee the day-to-day operations of the AP function, including invoice processing, vendor management, and payment disbursements.
•  In-depth experience across the procurement cycle, encompassing purchase requisition verification, PO creation, and issue resolution.
• Conduct complex invoice and expense report reviews, ensuring accuracy and compliance with company policies.
• Resolve invoice discrepancies and payment issues, escalating complex matters as needed.
• Maintain vendor records and relationships, ensuring timely payments and resolving disputes.

Credit Card Activities:

• Reconcile credit card accounts, identifying and resolving discrepancies.
• Monitor credit card spending and usage, identifying potential fraud or irregularities.
• Manage credit card chargebacks and disputes, working with card issuers to resolve issues.
• Analyze credit card data to identify spending patterns and cost-saving opportunities.

Accounting Activities:

• Assist with month-end, quarter-end, and year-end closing procedures.
• Prepare and analyze financial reports, providing insights into financial performance.
• Reconcile general ledger accounts, ensuring accuracy and completeness.
• Assist with the development and implementation of accounting policies and procedures.

Process Improvement:

• Identify opportunities to streamline AP, credit card, and accounting processes.
• Implement process improvements and automation to enhance efficiency and accuracy.
• Provide training and guidance to team members on best practices.

 Desired:

• Experience in Oracle Fusion / SAP / JDE
• Strong excel skills
• Data Visualization Skills 

Location

This role will be based in our Bangalore office. Approximately 1% travel is anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.