Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

The Analytics Centre of Excellence (ACOE) at Airbnb, based in India, is a hub of knowledge and expertise that aims to provide data-driven decision-making, enabling Airbnb's business goals. The ACOE's vision is to build a world-class analytics organization that provides scalable analytics. We work with various business functions such as payments, trust, digital, customer support, hosting, sales,social, compliance, risk, platforms and partnership & economics.

The ACOE's delivery framework is designed to provide relevant and contextual insights for data-driven decisions. This includes a one-stop solution for metrics, dashboards driving actionable insights, optimization of performance, experimentation, measuring pre/post feature impact, sizing the ROI of opportunities, prioritization of opportunities, anomaly-driven alerting mechanisms, root cause analysis of metric deviation, and exploratory hypothesis testing. This role is within the Payments function within ACOE.

The Difference You Will Make:

• Work with technical and business teams to develop robust insights, create data narratives and leverage Airbnb’s rich data to define metrics.
• Build business insights capabilities, passionate about solving complex problems with data; adding a new perspective to existing solutions and making business decisions based on careful and thoughtful analysis.
• You work independently with minimal supervision and act as a resource for colleagues with less experience.
• You have a strong sense of urgency for and commitment to Airbnb’s mission of belonging.
• Develop a deep understanding of how guests and hosts interact with our Payments platform and how we can manage our risk while meeting our regulatory compliance requirements, through structured and unstructured data sources.

A Typical Day:

• Own projects from start to end with occasional direction; building out timelines, key milestones, providing regular updates to business stakeholders, analytics management and delivery against agreed timelines.
• Ensure the availability of data quality and data integrity for analysis and reporting, working closely with global operations and India analytics functions.
• Generate reports and analysis, provide consultation and lead cross-functional teams to address business issues.
• Lead ad-hoc reporting, data investigations, uncover root causes, prioritize demands and identify opportunities for the business, considering the long-term goals and objectives.
• Understand and solve business problems within assigned scope using relevant analytical tools and techniques, including descriptive, diagnostic, and predictive analytics.
• Build deep business context and become a trusted advisor to the business for tactical and strategic initiatives.
• Impact projects at the executive team level and influence strategy and roadmap decisions.
• Define how to best measure the performance of Airbnb product and business through new metrics and dimensions. Align with stakeholders, understand tradeoffs and guardrails, and be a member of the business partner leadership team actively participating in key decision-making processes.
• Present and drive ideations, solutions, and progress updates to the business stakeholders.
• Set a roadmap for projects up to 3 months ahead, after consulting with the team manager considering timelines and resources.

Your Expertise:

• 4+ years in industry experience and a degree (Masters or PhD is a plus) in a quantitative field.
• Expert communication and collaboration skills with the ability to work effectively with internal teams in a cross-cultural and cross-functional environment. Ability to conduct rigorous analysis and communicate conclusions to both technical and non-technical audiences
• Proven track record of delivering valuable insights and influencing business impact through analytics.
• Intermediate to advanced level proficiency in SQL, Tableau/Power BI, and data warehouses/data lakes such as Presto, Hive, Teradata, Spark, etc
• Beginner level understanding of analytical frameworks such as Cohort Analysis, Product Funnel Analysis, Segmentation, Factor Analysis, Sensitivity Analysis, and statistical methodologies.
• Advanced level expertise in presentation tools like Keynote, Google Slides, and PowerPoint.
• Experience partnering with internal teams to drive action and providing expertise and direction on analytics, data science, experimental design, and measurement.
• Have a positive and solution-oriented mindset with an ability to maintain confidentiality and objectivity.
• Exceptional problem-solving abilities, self-motivation and ability to work autonomously, taking ownership of projects and driving them to completion.
• Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
• Knowledge and experience in payments processes, systems and tools would be a plus
• Knowledge and experience in risk/compliance processes and data needs would be a plus

Our Commitment To Inclusion & Belonging :

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.